My friend is running windows XP, IE browser and when she uses google to search it redirects her to other websites
She can search fine using Yahoo.com
Do you know how to fix this?
Thank you.
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My friend is running windows XP, IE browser and when she uses google to search it redirects her to other websites
She can search fine using Yahoo.com
Do you know how to fix this?
Thank you.
It may be difficult to communicate through a 3rd party, but if you want to give it a shot....
Please, complete all steps listed here: http://discussions.virtualdr.com/sho...d.php?t=167915
Please, observe following rules:
- Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
- If you're stuck, or you're not sure about certain step, always ask before doing anything else.
- Please refrain from running tools or applying updates other than those I suggest.
- Never run more than one scan at a time.
- Keep updating me regarding your computer behavior, good, or bad.
- The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
- If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
- I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
I will work with my friend on this and keep you posted. You helped me about 3 months ago resolve a redirect issue on my pc and I really appreciated the help :)
You're very welcome :)