Toshiba U500/018

I saw one of these advertised (australia) for $945 usually $1785, so as i need new one i checked it out on Toshiba web site.
It specifically says this model is "Touch Screen" as with all U500 models.
I went to the store and they said it is not touch. I had the salesman get toshiba up on the net an look at the specs. He read touch screen.

He tired to 30 minutes to get touch working and could not.
I read the manual and can"t see anything about touch.
There does not seem to be a fn + for touch.
Can anyone shed some light?
Touch or not?

Well after searching myself, everything points to it being a touch screen model. I wonder if it is possible that you have got hold of an earlier version there that didn't have the touch-screen. Annoyingly, some makers are prone to do that, where they add (or remove) features, but keep the model number the same.

Good point. When i talked with the salesman he initially told me the one i was looking at was not touch but the earlier model was. Then i had him look at toshiba web site and he had to agree it was touch.

It is not Touch screen.

It should be touch screen but I am surprised it was not. So, far I know they only have one touchscreen model by this name.

All the advertising pointed to touch, but it is not. There are 4 u500 models only 1 is touch. I bought it presuming touch even toshiba web site said touch. When i found it not touch, i made a big noise to toshiba. I emailed first. Then phoned . Mysteriously toshiba web site on the model had changed between the email and phone call.
APC magazine had also changed their web site.

That is very naughty indeed :mad:

Over here, you would be entitled to a refund.

I wish now i had printed the web pages. To bad.
Never toshiba again.

Just a thought, it's possible that those pages may have been archived:

http://www.archive.org/web/web.php

Thanks for the input. No point in pursing toshiba. Cents can't fight big $.
I will not buy anything toshiba again.