Windows 7 PC having major issues
I have a laptop running Windows 7 home premium. I have two user accounts setup. One for me and one for my wife. The other day my wife tried to close a popup and i assume infected the laptop. The only issues are tied to her account for the time being. Cannot browse, there are lots of balloons that pop up saying the ( the ** file is infected, try running antivirus software). I have reviewed some post and have already run the Malware, GMER, and HijackThis 2.0.4.
Any guidance would be great. By the way, outlook is working fine on my wife's account. And one other thing is when i log into her account I get a windows Open File -Security Warning window, saying the publisher could not be verified for a .exe under AppData\Local\cphclklnr\fqrdfvytssd.exe
GMER Device and Registry Log
---- Devices - GMER 1.0.15 ----
AttachedDevice \Driver\tdx \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume4 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
Device \Driver\ACPI_HAL \Device\0000004a halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
---- Registry - GMER 1.0.15 ----
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\002269ec2d88
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\002269ec2d88 (not active ControlSet)
---- EOF - GMER 1.0.15 ----