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Laptop has vista business. Friend said he does not know what happened .
I looked and on startup his user name comes up and underneath it
" user locked."
If i click on it a tempory account loads with a pop up saying this is a temporey account and no data will be saved.
What happened?
How do i unlock the account?
Thanks
I'd say that is most likely a corrupt user profile. Follow these instructions to get to the hidden admin account, if you don't have another admin account available, then you can rescue any data and create a new account. Afterwards delete the troublesome account.
OK thanks super, but where are the instructions?
Oops, sorry about that :o Here they are:
http://www.computerperformance.co.uk...r_activate.htm
The problam is there is item 1. Logon to vista using your usual account.
The usual account is the one that is locked. Vista loads to a temporary account.
I will give it a try from the tempory account.