[RESOLVED] Firefox 3.6 crash

I am using Windows XP SP3 and I had Firefox 3.5.7 installed and everything worked great. I installed the update to 3.6 and it worked great until I restarted my computer this morning and Firefox crashed and sent in a report. I can not shut down my computer now without pushing the front power button. I went to control panel and tried to open add/ remove programs and that would not work. I also went to restore to an earlier date and that froze up and would not work. I can get IE 7 to open and my Thunderbird email is working. I am using a Dell 4550 and have never had a problem before. It is a Pentium 4 CPU 2.53 GHz, 1.00 GB RAM.

Any help will will be appreciated.

I finally got the safe mode to open and I treied system restore and could not get any date to restore itself. But, for some unknown reason the add/ remove worked and I took 3.6 out and got everything back to normal except no Firefox. I tried to see if I could download the 3.5.7 version but could not find a site to get it from.

3.5.7

http://www.mozilla.com/en-US/firefox/all-older.html


All versions...

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

Fink, thans so much. I really like Firefox but not when the new version crashes and shuts me down.

Surely, it looks like some problem on your end.
Try to completely uninstall FF, using this guide: http://kb.mozillazine.org/Uninstalling_Firefox
Install fresh copy.

I cleaned everything off my computer as per instructions and installed 3.6 and so far it's working.

Cool :)