"System integrity scan wizard" invaded my computer. HELP!
Hi,
I saw a post with the exact problem I'm having.
I get this pop up and it won't go away. I also have a yellow triangle with a black exclamation make in the middle and that box reads :
Your computer is infected with spyware ! Windows has detected spyware on your pc. It is recommended to update your antispyware to prevent data loss.Click here to download and install the most up to date antispyware for you.
I also get two red boxes , System Security Warning , possible spyware infection has been detected on your computer by Security System. saying my pc is infected with these :
Trojandownloader.xs and Abebot C:\WINDOWS\wml.exe,
To remove detected threat you need to update your PC Antispyware protection. Click here to visit PC-Antisoyware website.
Here's my problem. Whatever it is, it's preventing me from printing anything or downloading any programs to fight this.
I ran Spybot and they're asking me if I want to allow certain changes to my system. I don't know if this is a trick by the virus (not sure if that's what it's called) to have me delete important files or should I follow the advice of the program and block these changes?
Here is my Hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 1:41:59 AM, on 4/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\All Users\Application Data\yhqjgtsv\wdirulcx.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\ixmxojkl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PrettyMay\PrettyMay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Pantone, Inc\PANTONE(R) colorist\PANTONE(R) colorist.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Plugin Manager\SkypePM.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Nero\Nero 7\Nero StartSmart\NeroStartSmart.exe
C:\Program Files\Nero\Nero 7\Core\nero.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Adobe Bridge\Bridge.exe
C:\DOCUME~1\MARTYR~1\LOCALS~1\Temp\Adobelm_Cleanup.0001
C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
C:\Documents and Settings\Marty Rosengarten\My Documents\Download Start-up files\Crusty.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
N4 - Mozilla: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Marty Rosengarten\Application Data\Mozilla\Profiles\default\azfimivy.slt\prefs.js)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {024D8AB1-D908-4678-9583-E60E6E049919} - blank (file missing)
O2 - BHO: (no name) - {02715E47-5A8E-495B-8F63-0D30470B8E72} - C:\WINDOWS\system32\yayvULbb.dll
O2 - BHO: (no name) - {0369EC4C-4F77-4F1A-A107-1279FCA9AF8C} - blank (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: metaspinner GmbH - {7C7A8947-5935-4430-AC0E-E7D04697414E} - blank (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {BF254AA0-1FC1-45DD-81AF-08D77A14F5A4} - C:\WINDOWS\system32\rqRLcAPi.dll (file missing)
O2 - BHO: metaspinner GmbH - {CD9B7762-DFBC-42B1-BB30-02A78287B456} - blank (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: vnbptxlf - {D212F823-17B0-470A-832F-86D3B30EE0D1} - C:\WINDOWS\vnbptxlf.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /S
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PrettyMay] C:\Program Files\PrettyMay\PrettyMay.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [18c3a368] rundll32.exe "C:\WINDOWS\system32\viwbisyv.dll",b
O4 - HKLM\..\RunOnce: [SpybotDeletingA1194] command /c del "C:\WINDOWS\system32\rqRLcAPi.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC5752] cmd /c del "C:\WINDOWS\system32\rqRLcAPi.dll_old"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [uybkzrch] C:\WINDOWS\system32\srebwzmb.exe
O4 - HKCU\..\Run: [voegxurh] C:\WINDOWS\system32\pyhqvsbq.exe
O4 - HKCU\..\Run: [esuakusp] C:\WINDOWS\system32\gtijmbwt.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB1516] command /c del "C:\WINDOWS\system32\ljJBttQH.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8111] cmd /c del "C:\WINDOWS\system32\ljJBttQH.dll_old"
O4 - Startup: PANTONE(R) colorist.lnk = C:\Program Files\Pantone, Inc\PANTONE(R) colorist\PANTONE(R) colorist.exe
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\PANTONE COLORVISION\Startup\ColorVisionStartup.exe
O4 - Global Startup: MonacoGamma.lnk = C:\Program Files\Monaco Systems\MonacoEZcolor 2.6\MonacoGamma.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Download all links using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Download all videos using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: Download link using &BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...0/mcinsctl.cab
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/produc...ed/mvt/mvt.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...23/mcgdmgr.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: yayvULbb - C:\WINDOWS\SYSTEM32\yayvULbb.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NTBOOTMGR (NTBOOT) - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe (file missing)
O23 - Service: NTLOAD - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntsrv.exe (file missing)
O23 - Service: NTSVCMGR - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntsrv.exe (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
I'm not a computer wiz, but I can follow directions and go through the right steps, if shown the way. Again, since I can't download any new spyware programs, as instructed by the last post with this problem (which was solved), I don't know what to do.
I was thinking I should do a system restore to be able to fix these problems, but I have a ton of e-mails. How do I save my e-mails?
Please help! THANKS!
Marty
Running Malwarebytes. Will have log soon.
Thank you for your help. I read on a help site that I should rename Hijackthis, so I named it Crusty.exe.
I read the instructions on the site and downloaded Bit Defender and AVG Antispyware. I also downloaded (and running now) Malwarebytes. This is what's happening. First, my computer is slowing to a crawl and Firefox will not open. It shuts down as soon as I try to open it. I had to open Internet Explorer to get to this site. Ad-Aware 2007 was running, but that also shut down. I will try to run it again after Malwarebytes is fiinished. I'm a photographer, so there a lot of large photos (5mg) that the program is scanning through. My computer is really screwed up right now. I had Avast Anit-virus running before Bit Defender. Should I unisntall it, disable it? I hope you can help. THANK YOU!!!
Hikackthis Log File (After your instructions)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:50:56 AM, on 4/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Pantone, Inc\PANTONE(R) colorist\PANTONE(R) colorist.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Marty Rosengarten\My Documents\Download Start-up files\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
N4 - Mozilla: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\MARTY ROSENGARTEN\Application Data\Mozilla\Profiles\default\azfimivy.slt\prefs.js)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /S
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PrettyMay] C:\Program Files\PrettyMay\PrettyMay.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-21-2397076688-397100244-2678602410-500\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'Administrator')
O4 - HKUS\S-1-5-21-2397076688-397100244-2678602410-500\..\RunOnce: [NeroHomeFirstStart] "C:\Program Files\Common Files\Ahead\Lib\NMFirstStart.exe" (User 'Administrator')
O4 - Startup: PANTONE(R) colorist.lnk = C:\Program Files\Pantone, Inc\PANTONE(R) colorist\PANTONE(R) colorist.exe
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\PANTONE COLORVISION\Startup\ColorVisionStartup.exe
O4 - Global Startup: MonacoGamma.lnk = C:\Program Files\Monaco Systems\MonacoEZcolor 2.6\MonacoGamma.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Download all links using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Download all videos using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: Download link using &BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...0/mcinsctl.cab
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/produc...ed/mvt/mvt.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...23/mcgdmgr.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: NTBOOTMGR (NTBOOT) - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe (file missing)
O23 - Service: NTSVCMGR - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntsrv.exe (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
--
End of file - 11096 bytes
Firefox opened, which is good news. I just rebooted, so I don't know yet if the popups (System Intergrity Scan Wizard) are still here. I hope not. The computer is faster than yesterday.
I really appreciate all your help. I have a question. Can you tell me what I should have on computer as far as protection and-or the things you see that I don't need? I deleted the free program (Avast) and I'm running Bit Defender. It's the trial version. Should I pay for it? I've tried to safe money and use free programs, but what's your advice? Can you give me a list of everything I need to protect my computer/. THANK YOU!!!
Upgraded Malwarebytes (results below)
Hi,
Thanks for the advice. Here's the latest results:
Malwarebytes' Anti-Malware 1.32
Database version: 1616
Windows 5.1.2600 Service Pack 3
1/6/2088 5:11:48 PM
mbam-log-2088-01-06 (17-11-48).txt
Scan type: Full Scan (C:\|)
Objects scanned: 226440
Time elapsed: 1 hour(s), 34 minute(s), 44 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 18
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 5
Files Infected: 37
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
C:\WINDOWS\system32\ssvchn.dll (Trojan.Vundo.H) -> Delete on reboot.
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{493dcd1d-91de-4c5e-9113-51b35e8108ec} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{493dcd1d-91de-4c5e-9113-51b35e8108ec} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{493dcd1d-91de-4c5e-9113-51b35e8108ec} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{32c620d6-cc10-4e6a-9715-bacacd5b0e61} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{32c620d6-cc10-4e6a-9715-bacacd5b0e61} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{32c620d6-cc10-4e6a-9715-bacacd5b0e61} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a744f16c-b2d5-4138-81a2-085cdfcde83a} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{a744f16c-b2d5-4138-81a2-085cdfcde83a} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{02715e47-5a8e-495b-8f63-0d30470b8e72} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\videosoft (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NTBOOT (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NTSVCMGR (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\DAP (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\DAP\LOG (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\DAP\NTLOG (Trojan.Agent) -> Quarantined and deleted successfully.
Files Infected:
C:\WINDOWS\system32\ssvchn.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\sxmg4.dll (Trojan.BHO) -> Delete on reboot.
C:\Documents and Settings\Marty Rosengarten\Local Settings\Temporary Internet Files\Content.IE5\C7E9SZUJ\install[1].exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mmefwhgd.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msqpdxmallqhgq.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\bf324a68.sys (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system\DRIVER\cygcrypt-0.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\resycled\boot.com (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\Copy (5) of 3.txt (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\cygwin1.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\Driver32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\New Text Document (5).txt (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\schost.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\servicelogon.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\servicesmgr.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\svchostlogon.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\win32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\win32.dll~ (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\DRIVER\winlogon.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\msqpdxfecmanlv.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\homepage.html (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msupdte.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pharma.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\finance.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\adult.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lt.res (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sft.res (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\BM1bf090f4.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM1bf090f4.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\aol.com-error.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\gmail.com-error.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\google.com-error.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\live.com-error.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\search.yahoo.com-error.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\index.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
I also just noticed that my clock now shows the year 2088.
Marty