I have a router, my laptop IP 192.168.1.1, my desktop is 192.168.0.1, yesterday my husband was on the IE using this Mozilla Foxfire, the computer froze up and after that he was unable to connect to the IE on the desktop. Today I have the desktop connected to the router through my modeum (satellite) and my laptop works fine, gut the IP on the desktop has changed. All three tech support areas Best Buy Geeks, Router, and HP say that the IP has changed due to a software download. I have gone into the cmd center and have had the Hughes Net people (satellite IE Co), and the Router people ping me, it is not finding my computer because the IP has changed. They all say it is due to the software download, that one must go into the networking in the control panel and change the IP back to the original, and that is what is happening. I hope you are able to help me, I do not mind paying for knowledge, but they are not willing to share that with me incase it happens again and I am not willing to pay for it twice incase it should happen again.
I have gone to the cmd and it comes up with a whole different IP, I have gone to networking in cpanel and put in the right info and also have tried auto find IP, I have gone to the tools-connections-and put that on auto and proxy and still I am getting a different IP.
I have reformatted my computer and tried to wipe the hard drive, but still nothing.
If you are able plz help.
