Log For PC_Nichols

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August 9th, 2006, 12:11 AM
JodyWood

Log For PC_Nichols

Here is my Hijack This log. This computer is not functioning right. Currently, Internet Explorer will not load any web pages. Thanks in advance for your input!
Jody Wood

Logfile of HijackThis v1.99.1
Scan saved at 10:58:23 PM, on 8/8/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\msdtc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL
O2 - BHO: RXResultTracker Class - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - C:\PROGRA~1\RXTOOL~1\sfcont.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [DXDllRegExe] C:\WINNT\system32\dxdllreg.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [MSPCLOCK] RUNDLL32.exe streamci,StreamingDeviceSetup {97ebaacc-95bd-11d0-a3ea-00a0c9223196},{53172480-4791-11D0-A5D6-28DB04C10000},{53172480-4791-11D0-A5D6-28DB04C10000}
O4 - HKLM\..\RunOnce: [MSPQM] RUNDLL32.exe streamci,StreamingDeviceSetup {DDF4358E-BB2C-11D0-A42F-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196}
O4 - HKLM\..\RunOnce: [MSKSSRV] RUNDLL32.exe streamci,StreamingDeviceSetup {96E080C7-143C-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196}
O4 - HKLM\..\RunOnce: [MPE0] rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINNT\INF\mpe.inf,BDAcodec
O4 - HKLM\..\RunOnce: [STREAMIP0] rundll32.exe streamci,StreamingDeviceSetup {D84D449B-62FB-4ebb-B969-5183ED3DFB51},GLOBAL,{71985F4A-1CA1-11d3-9CC8-00C04F7971E0},C:\WINNT\INF\streamip.inf,BDAcodec
O4 - HKLM\..\RunOnce: [SLIP0] rundll32.exe streamci,StreamingDeviceSetup {03884CB6-E89A-4deb-B69E-8DC621686E6A},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINNT\INF\slip.inf,VBIcodec
O4 - HKLM\..\RunOnce: [CCDECODE0] rundll32.exe streamci,StreamingDeviceSetup {562370a8-f8dd-11d2-bc64-00a0c95ec22e},GLOBAL,{07DAD660-22F1-11d1-A9F4-00C04FBBDE8F},C:\WINNT\INF\CCDECODE.inf,CCDECODE.Interface.Install
O4 - HKLM\..\RunOnce: [NABTSFEC0] rundll32.exe streamci,StreamingDeviceSetup {07DAD662-22F1-11d1-A9F4-00C04FBBDE8F},GLOBAL,{07DAD660-22F1-11d1-A9F4-00C04FBBDE8F},C:\WINNT\INF\NABTSFEC.inf,NABTSFEC.Interface.Install
O4 - HKLM\..\RunOnce: [WSTCODEC0] rundll32.exe streamci,StreamingDeviceSetup {70BC06E0-5666-11d3-A184-00105AEF9F33},GLOBAL,{07DAD660-22F1-11d1-A9F4-00C04FBBDE8F},C:\WINNT\INF\WSTCODEC.inf,WSTCODEC.Interface.Install
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/03049b63...p/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1128510346474
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\PROGRA~1\RXTOOL~1\sfcont.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
August 9th, 2006, 05:42 AM
crunchie
Can you please do the following.

===============

Scan with HiJackThis, then check(tick) the following, if present:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - Default URLSearchHook is missing

O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL
O2 - BHO: RXResultTracker Class - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - C:\PROGRA~1\RXTOOL~1\sfcont.dll (file missing)

O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/03049b6...ip/RdxIE601.cab

O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\PROGRA~1\RXTOOL~1\sfcont.dll

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\Program Files\Need2Find
c:\program files\altnet
C:\PROGRA~1\RXTOOL~1

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear use arrow up to highlight
Select the first option, to run Windows in Safe Mode hit enter.

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.
August 10th, 2006, 06:15 PM
JodyWood

Okay, I have followed the Hijack This directions, deleted folders listed (one did not exist - C:\PROGRA~1\RXTOOL~1), and installed Spyware Blaster. When enabling all protection, it will not enable everything. Each time I try, there are a number of items that will not remain enabled.

I then downloaded AdAware and latest defs, Spybot and latest defs, and ewido anti-spyware and latest defs onto CD. I then installed them all on this infected PC and applied the latest definitions from the downloaded CD. I did it this way because the PC allows Internet access for a short period of time and then it stops allowing activity - web page error displays. I was able to get short period of access after following Hijack This directions - and then I would be back to no Internet access. I did run each of these and had them remove what they found.

I see in the log listed below that it references AVG and ewido anti-spyware. However, the computer does not show icons for these running in the task bar.

Here is the latest Hijack This log...

Logfile of HijackThis v1.99.1
Scan saved at 5:02:12 PM, on 8/10/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\msdtc.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [DXDllRegExe] C:\WINNT\system32\dxdllreg.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\RunOnce: [MSPCLOCK] RUNDLL32.exe streamci,StreamingDeviceSetup {97ebaacc-95bd-11d0-a3ea-00a0c9223196},{53172480-4791-11D0-A5D6-28DB04C10000},{53172480-4791-11D0-A5D6-28DB04C10000}
O4 - HKLM\..\RunOnce: [MSPQM] RUNDLL32.exe streamci,StreamingDeviceSetup {DDF4358E-BB2C-11D0-A42F-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196}
O4 - HKLM\..\RunOnce: [MSKSSRV] RUNDLL32.exe streamci,StreamingDeviceSetup {96E080C7-143C-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196}
O4 - HKLM\..\RunOnce: [MPE0] rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINNT\INF\mpe.inf,BDAcodec
O4 - HKLM\..\RunOnce: [STREAMIP0] rundll32.exe streamci,StreamingDeviceSetup {D84D449B-62FB-4ebb-B969-5183ED3DFB51},GLOBAL,{71985F4A-1CA1-11d3-9CC8-00C04F7971E0},C:\WINNT\INF\streamip.inf,BDAcodec
O4 - HKLM\..\RunOnce: [SLIP0] rundll32.exe streamci,StreamingDeviceSetup {03884CB6-E89A-4deb-B69E-8DC621686E6A},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINNT\INF\slip.inf,VBIcodec
O4 - HKLM\..\RunOnce: [CCDECODE0] rundll32.exe streamci,StreamingDeviceSetup {562370a8-f8dd-11d2-bc64-00a0c95ec22e},GLOBAL,{07DAD660-22F1-11d1-A9F4-00C04FBBDE8F},C:\WINNT\INF\CCDECODE.inf,CCDECODE.Interface.Install
O4 - HKLM\..\RunOnce: [NABTSFEC0] rundll32.exe streamci,StreamingDeviceSetup {07DAD662-22F1-11d1-A9F4-00C04FBBDE8F},GLOBAL,{07DAD660-22F1-11d1-A9F4-00C04FBBDE8F},C:\WINNT\INF\NABTSFEC.inf,NABTSFEC.Interface.Install
O4 - HKLM\..\RunOnce: [WSTCODEC0] rundll32.exe streamci,StreamingDeviceSetup {70BC06E0-5666-11d3-A184-00105AEF9F33},GLOBAL,{07DAD660-22F1-11d1-A9F4-00C04FBBDE8F},C:\WINNT\INF\WSTCODEC.inf,WSTCODEC.Interface.Install
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1128510346474
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
August 11th, 2006, 05:35 AM
crunchie

There are a few things remaining that were there before. Are you making sure that all instances of Internet Explorer are closed before fixing with hijackthis? Please make sure they are and do the following;

===============

Scan with HiJackThis, then check(tick) the following, if present:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - Default URLSearchHook is missing

O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Download and run Winsockfix from here http://www.softpedia.com/get/Tweak/N...nSockFix.shtml

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.
August 12th, 2006, 03:24 AM
JodyWood

Here is a new log. I see the items that I have checked keep returning. Any ideas why?

I tried enabling all protections again through Spyware Blaster. Still same results, where some items are not being allowed to be enabled.

As far as Internet connection goes, it appears to be working properly, but it is still early. Hopefully, it continues in this manner. Oops, spoke too soon - Internet issues are back where IE page cannot be displayed error showing up again.

Also, this computer does not shutdown properly. Everytime shutdown is selected, the computer reboots. It does display a message that it is okay to shutdown the computer safely now. However, upon pressing the power button to complete the shutdown, it reboots.

Logfile of HijackThis v1.99.1
Scan saved at 2:14:30 AM, on 8/12/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\msdtc.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [DXDllRegExe] C:\WINNT\system32\dxdllreg.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\RunOnce: [MSPCLOCK] RUNDLL32.exe streamci,StreamingDeviceSetup {97ebaacc-95bd-11d0-a3ea-00a0c9223196},{53172480-4791-11D0-A5D6-28DB04C10000},{53172480-4791-11D0-A5D6-28DB04C10000}
O4 - HKLM\..\RunOnce: [MSPQM] RUNDLL32.exe streamci,StreamingDeviceSetup {DDF4358E-BB2C-11D0-A42F-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196},{97EBAACB-95BD-11D0-A3EA-00A0C9223196}
O4 - HKLM\..\RunOnce: [MSKSSRV] RUNDLL32.exe streamci,StreamingDeviceSetup {96E080C7-143C-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196},{3C0D501A-140B-11D1-B40F-00A0C9223196}
O4 - HKLM\..\RunOnce: [MPE0] rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINNT\INF\mpe.inf,BDAcodec
O4 - HKLM\..\RunOnce: [STREAMIP0] rundll32.exe streamci,StreamingDeviceSetup {D84D449B-62FB-4ebb-B969-5183ED3DFB51},GLOBAL,{71985F4A-1CA1-11d3-9CC8-00C04F7971E0},C:\WINNT\INF\streamip.inf,BDAcodec
O4 - HKLM\..\RunOnce: [SLIP0] rundll32.exe streamci,StreamingDeviceSetup {03884CB6-E89A-4deb-B69E-8DC621686E6A},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINNT\INF\slip.inf,VBIcodec
O4 - HKLM\..\RunOnce: [CCDECODE0] rundll32.exe streamci,StreamingDeviceSetup {562370a8-f8dd-11d2-bc64-00a0c95ec22e},GLOBAL,{07DAD660-22F1-11d1-A9F4-00C04FBBDE8F},C:\WINNT\INF\CCDECODE.inf,CCDECODE.Interface.Install
O4 - HKLM\..\RunOnce: [NABTSFEC0] rundll32.exe streamci,StreamingDeviceSetup {07DAD662-22F1-11d1-A9F4-00C04FBBDE8F},GLOBAL,{07DAD660-22F1-11d1-A9F4-00C04FBBDE8F},C:\WINNT\INF\NABTSFEC.inf,NABTSFEC.Interface.Install
O4 - HKLM\..\RunOnce: [WSTCODEC0] rundll32.exe streamci,StreamingDeviceSetup {70BC06E0-5666-11d3-A184-00105AEF9F33},GLOBAL,{07DAD660-22F1-11d1-A9F4-00C04FBBDE8F},C:\WINNT\INF\WSTCODEC.inf,WSTCODEC.Interface.Install
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1128510346474
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
August 12th, 2006, 04:06 AM
crunchie

If you are definitely shutting down each and every instance of Internet Explorer before fixing with hijackthis, then it is a safe bet that Ewido is preventing the fix. Please shut down Ewido completely with the icon in the system tray, check in task manager to make sure that it is indeed stopped, then scan with hijackthis again and fix these entries;

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing

O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone

==

Not sure why spywareblaster is doing that. You may have to try uninstalling it, then redownload the file again and try installing it again.

As for the shutdown problem, I'll see what I can find out for you :).
August 16th, 2006, 02:52 AM
JodyWood

In the system tray, not much is appearing. For instance AVG does not show there, Ewido does not show there, Zone Alarm does not show there, etc.

When I attempt to shutdown processes through task manager, I get access denied errors.

I recently attempted to install spysweeper, but ran into an access is denied error for HKEY_CURRENT_USER\Software\Webroot\Spysweeper - RegCreateKeyEx failed; code 5 .... abort, retry, ignore. I ran into a similar situation when trying to re-install Spyware Blaster.

Still having issues with Internet access - works temporarily after a restart and then it moves to everything coming up with page cannot display errors.

I did another Hijack This scan and fix of items currently listed, rebooted and ran a new scan. The items were still there. So, the log file looks pretty much like the previous one, so I'm not posting anything at this time. There is something odd happening, but I can't seem to track done the solution yet. Thanks for any help in advance.

Oh, and the shutdown issue still exists.

Thanks,
Jody
August 16th, 2006, 05:48 AM
crunchie

I am certain that W2K can be shut down the same way as XP, by just going through the Start>Turn off Computer process. I just cannot remember how to get the option :(.
Have you trid removing those entries in safe mode at all? If not, please do so.

Go here and download then run Silent Runners.vbs. It generates a log. Please post the information back in this thread.
If you have a script blocking program, please allow the file to run. It is not malicious.
August 17th, 2006, 09:44 AM
JodyWood

I believe this computer was an upgrade to Windows 2000, thus it displays the message it is okay to shutdown your machine upon shutdown. However after the message displays and pressing the power button, the machine recycles and begins booting again. Not sure what is going on to cause this issue. Maybe there is a Windows patch that will resolve this that has not been applied to this machine.

In relation to the Hijack This removal of the R0, R3, and O15 items noted above, I have had no luck removing them in normal mode or in safe mode. Hijack This indicates the items are removed or fixed, but when you rescan, they remain as items in the list.

I have downloaded the Silent Runners vbs script and attempted to run it. However, I am getting access denied errors. I'm not sure what is blocking it, but as I continue to work on this machine I am running into a lot of access is denied errors. I attempted to check settings through control panel and received access is denied errors there too. I am logged in with an admin account, but it does not appear that the account is acting as an admin account. Maybe once the access is denied portion is corrected, the rest of the issues will be able to be resolved. Any ideas on how to address these issues?

Your help is greatly appreciated! This forum is the best I have dealt with.
Jody Wood
August 18th, 2006, 05:27 AM
crunchie

Am seeking help from someone more knowledgeable than I. Hang loose :D.
August 18th, 2006, 09:03 AM
crunchie

OK. Is the account you are running from the only one that is set up? If so, can you go to the Control Panel | Users and set up a user-level account. Reboot and see what happens when you attempt any of the stuff from previous posts.
If you still have no luck, put the W2K CD in and then go to Start|Run and type in sfc /scannow and hit the OK button. See how it goes after that. Do not omit the space between the sfc and the / switch.
Let us know.
August 26th, 2006, 01:57 AM
JodyWood

I did end up creating a new admin account and was able to get by the issues that I was encountering with Hijack This, Spware Blaster, etc. The only issue that I know remains is the shutdown issue, but that is just going to be worked with as a known issue and no more time will be spent on trying to resolve it. Thanks for all you assistance!
Jody Wood
August 26th, 2006, 09:29 AM
crunchie

Ok. No worries. Sorry I couldn't help further.