Win 95 Spyware Removal Help Needed
Hello,
Hoping someone out there can give me VERY simple help...I'm NOT computer savy.
I have an old sony pc running with windows 95. I would like to bring this computer somewhat up-to-date so my 7 year old son can use it for some old games and occasionally get it on the internet.
This PC hasn't been used on the internet for 2 years (and then it was only briefly when my newer PC was down) and not full-time for 4 years. I KNOW that there is spyware in the system (my browser has been hijacked) and I'd like to get rid of it.
Yesterday I spent all day and most of the night trying to find a free spyware removal tool that I could download. I still haven't found anything that works.
I used Spybot S&D and AdAware on my newer PC. I was thrilled to hear that I could still use SpyBot 1.3 (I have it on a disc) so I tried to install it. I ran the suggested updates (phew...brutal on a 56.6 dial-up and a slow moving machine) the best that I could. I spent hours re-booting after each update (no I never did the updates as they came out)...in the end it was a failure.
I get two error messages saying Spybot cannot be run because of missing files....I'm done...stick a fork in me...done!
I've uninstalled SpyBot, re-installed SpyBot...nothing works. I must've done something wrong or out of order in the updates I ran.
I did some reading on here about some advanced way of making some of the newer spyware programs work...it's all gibberish to me! I'm sorry but I'm just not able to figure all this out.
What I was hoping to find is a really simple, small, spyware REMOVER tool that I can download and use safely. It would be a blessing if it were also free...but I'll pay if it truly works. NOW~ I don't think I need a really aggressive spyware program...remember this PC hasn't been on the internet really for 4 years (so newer spyware isn't an issue) and it won't be on the internet much now. I did download the free version of WinPatrol just to be sure...but that program won't scan and remove spyware already installed.
So if anyone out there can respond with a great idea for me...I would really appreciate it.
Thanks!
Helen in Minnesota
Win 95 HiJackThis log file
Logfile of HijackThis v1.99.1
Scan saved at 7:49:03 AM, on 5/8/06
Platform: Windows 95 (Win9x 4.00.0950)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\CPIEXE.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
H:\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\DMI\SIA\BIN\CSERVICE.EXE
C:\WINDOWS\SYSTEM\LOADWC.EXE
C:\DMI\sia\bin\os_ac.exe
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\DMI\sia\bin\pnp_ac.exe
H:\AVGCC32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\DMI\sia\bin\swi_ac.exe
C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\WINPATROL.EXE
C:\DMI\sia\bin\dmib_ac.exe
C:\DMI\sia\bin\logic_ac.exe
C:\DMI\sia\bin\sprof_ac.exe
C:\DMI\win16\bin\WINSL.EXE
C:\PROGRAM FILES\ONLINE SERVICES\MSN50\MSNDC.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\tapiexe.exe
C:\WINDOWS\SYSTEM\CMMON32.EXE
C:\PROGRAM FILES\PLUS!\MICROSOFT INTERNET\IEXPLORE.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.allcybersearch.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.allcybersearch.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.allcybersearch.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.allcybersearch.com/ie/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msnmember.msn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.allcybersearch.com/ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.allcybersearch.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.allcybersearch.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by MSN
F1 - win.ini: load=srsapp.exe
F1 - win.ini: run=cservice.exe
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [BrowserWebCheck] loadwc.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [sp] regedit -s C:\WINDOWS\sp.reg
O4 - HKLM\..\Run: [AVG_CC] H:\avgcc32.exe /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKLM\..\RunServices: [HC Reminder] hc.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] H:\Avgserv9.exe
O4 - HKLM\..\RunOnce: [0000 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win9x_me] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win9x_me"
O4 - HKLM\..\RunOnce: [0001 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_nt] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_nt"
O4 - HKLM\..\RunOnce: [0002 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_2k] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_2k"
O4 - HKLM\..\RunOnce: [0003 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers"
O4 - HKLM\..\RunOnce: [0004 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu"
O4 - HKLM\..\RunOnce: [0005 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\util] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\util"
O4 - HKLM\..\RunOnce: [0006 - C:\WINDOWS\Start Menu\Programs\Hewlett-Packard] C:\WINDOWS\command.com /c rmdir "C:\WINDOWS\Start Menu\Programs\Hewlett-Packard"
O4 - HKLM\..\RunOnce: [0007 - C:\Program Files\hp deskjet 940c series\images] C:\WINDOWS\command.com /c rmdir "C:\Program Files\hp deskjet 940c series\images"
O4 - HKLM\..\RunOnce: [0008 - C:\Program Files\hp deskjet 940c series\ir documentation] C:\WINDOWS\command.com /c rmdir "C:\Program Files\hp deskjet 940c series\ir documentation"
O4 - HKLM\..\RunOnce: [0009 - C:\Program Files\hp deskjet 940c series] C:\WINDOWS\command.com /c rmdir "C:\Program Files\hp deskjet 940c series"
O4 - HKLM\..\RunOnce: [0010 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win9x_me] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win9x_me"
O4 - HKLM\..\RunOnce: [0011 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_nt] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_nt"
O4 - HKLM\..\RunOnce: [0012 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_2k] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_2k"
O4 - HKLM\..\RunOnce: [0013 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers"
O4 - HKLM\..\RunOnce: [0014 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu"
O4 - HKLM\..\RunOnce: [0015 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\util] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\util"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] \WkDetect.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: MSN Quick View.lnk = C:\Program Files\Online Services\MSN50\MSNDC.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MSN - {E19D474D-B5FD-11D2-AE0E-00C04FAEA83F} - C:\PROGRA~1\ONLINE~1\MSN50\OCX\MSNFORIE.DLL (HKCU)
O13 - WWW. Prefix: http://
O15 - Trusted Zone: http://*.msn.com (HKLM)
O16 - DPF: {C0B4D721-15FA-11D2-B838-00C04FA3426D} (MSNChatHistoryCtl) - http://fdl.msn.com/public/chat/ChatCtls.Cab
O16 - DPF: {4129EA54-F04E-11D3-BF96-00C04F0E7BE2} (CMV4 Class) - http://www114.coolsavings.com/download/cscmv4X.cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://www.installfromtheweb.com/install/iftwclix.cab
O16 - DPF: {1678F7E1-C422-11D0-AD7D-00400515CAAA} - http://files.cometsystems.com/cometc...zone/comet.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://riverbelle.microgaming.com/r...le/FlashAX.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://cs5.chat.sc5.yahoo.com/v43/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} (MSN Chat Control 4.0) - http://sc.communities.msn.com/contro...t/msnchat4.cab
Win 95 Spyware and other issues
Hello Crunchie!
I finished searching all those files on Jotti...they were all "OK" !
My IE screen isn't being hijacked anymore, but my Icons still don't look right (windows flags with a line through them).
Also, none of this has seemed to help my system speed at all...don't suppose there is much I can do about that? I did use Ccleanup to get rid of all unused items and cache...but that didn't improve anything either.
Could you give me some advice on the AVG anti-virus issue I posted in the other posting? I've tried to re-download the .com package required and then reinstall AVG...again....the files say they unzip but yet AVG still says I need those files before it can install the new version. Would it matter that I don't have winzip on this PC?
Here is the new log-file from HJT after I deleted the items you suggested...and rebooted my system. Did I miss anything?
Helen
Logfile of HijackThis v1.99.1
Scan saved at 5:18:43 PM, on 5/8/06
Platform: Windows 95 (Win9x 4.00.0950)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\CPIEXE.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
H:\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\DMI\SIA\BIN\CSERVICE.EXE
C:\WINDOWS\SYSTEM\LOADWC.EXE
C:\DMI\sia\bin\os_ac.exe
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\DMI\sia\bin\pnp_ac.exe
H:\AVGCC32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\WINPATROL.EXE
C:\DMI\sia\bin\swi_ac.exe
C:\DMI\sia\bin\dmib_ac.exe
C:\DMI\sia\bin\logic_ac.exe
C:\DMI\sia\bin\sprof_ac.exe
C:\PROGRAM FILES\ONLINE SERVICES\MSN50\MSNDC.EXE
C:\DMI\win16\bin\WINSL.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\tapiexe.exe
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msnmember.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by MSN
F1 - win.ini: load=srsapp.exe
F1 - win.ini: run=cservice.exe
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [BrowserWebCheck] loadwc.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AVG_CC] H:\avgcc32.exe /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKLM\..\RunServices: [HC Reminder] hc.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] H:\Avgserv9.exe
O4 - HKLM\..\RunOnce: [0000 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win9x_me] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win9x_me"
O4 - HKLM\..\RunOnce: [0001 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_nt] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_nt"
O4 - HKLM\..\RunOnce: [0002 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_2k] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_2k"
O4 - HKLM\..\RunOnce: [0003 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers"
O4 - HKLM\..\RunOnce: [0004 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu"
O4 - HKLM\..\RunOnce: [0005 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\util] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\util"
O4 - HKLM\..\RunOnce: [0006 - C:\WINDOWS\Start Menu\Programs\Hewlett-Packard] C:\WINDOWS\command.com /c rmdir "C:\WINDOWS\Start Menu\Programs\Hewlett-Packard"
O4 - HKLM\..\RunOnce: [0007 - C:\Program Files\hp deskjet 940c series\images] C:\WINDOWS\command.com /c rmdir "C:\Program Files\hp deskjet 940c series\images"
O4 - HKLM\..\RunOnce: [0008 - C:\Program Files\hp deskjet 940c series\ir documentation] C:\WINDOWS\command.com /c rmdir "C:\Program Files\hp deskjet 940c series\ir documentation"
O4 - HKLM\..\RunOnce: [0009 - C:\Program Files\hp deskjet 940c series] C:\WINDOWS\command.com /c rmdir "C:\Program Files\hp deskjet 940c series"
O4 - HKLM\..\RunOnce: [0010 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win9x_me] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win9x_me"
O4 - HKLM\..\RunOnce: [0011 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_nt] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_nt"
O4 - HKLM\..\RunOnce: [0012 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_2k] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers\win_2k"
O4 - HKLM\..\RunOnce: [0013 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu\drivers"
O4 - HKLM\..\RunOnce: [0014 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\enu"
O4 - HKLM\..\RunOnce: [0015 - C:\Program Files\Hewlett-Packard\HPZ\GLUE\util] C:\WINDOWS\command.com /c rmdir "C:\Program Files\Hewlett-Packard\HPZ\GLUE\util"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] \WkDetect.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: MSN Quick View.lnk = C:\Program Files\Online Services\MSN50\MSNDC.EXE
O15 - Trusted Zone: http://*.msn.com (HKLM)
O16 - DPF: {C0B4D721-15FA-11D2-B838-00C04FA3426D} (MSNChatHistoryCtl) - http://fdl.msn.com/public/chat/ChatCtls.Cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://www.installfromtheweb.com/install/iftwclix.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://riverbelle.microgaming.com/r...le/FlashAX.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://cs5.chat.sc5.yahoo.com/v43/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} (MSN Chat Control 4.0) - http://sc.communities.msn.com/contro...t/msnchat4.cab