WMP10 corrupted DRM file

i have recently downloaded a program called 'Sky By Broadband'. it allows you to download TV programs off Sky satellite TV in the UK. when i start the program it tells me i have a problem with WMP10 DRM files. so i go to the website that it tells me too to solve the problem;
http://support.microsoft.com/default...b;en-us;810422
i follow the instructions and i am then lead to this site to update my DRM;
http://drmlicense.one.microsoft.com/...en/indivit.asp
but when i try to update it i get this message(see attached)
so i don't know where to go from here, and what’s a proxy got to do with anything?

Have a look here...

http://www.microsoft.com/communities...&lang=en&cr=US

and see if that issue is addressed. (or ask if it isn't)

there is someone with exactly the same problem. just have to see if any one has a solution.