Norton SystemWorks 2005 update failed

I tried to update a "Symantec Security Software update" from Norton SystemWorks 2005, but wasn't able to update.
Received the message "Windows XP 5.1.2600 Common Client ServicePack 2 Core 103.0.4" "Live Update was not able to complete this update" "please contact tech support"
Before doing so, I would liket to ask friends from VirtualDR for advice.
Does anyone having the Norton SystemWorks 2005 encounter this problem?
Thank you
My OS: Win XP pro ServicePack 2.