Adult Friend finder

I have adultfriendfinder.com on my computer, and have been unable to delete it. It pops up, together with my Home Page, when I open Internet Explorer for the first time after I turn on the computer. I can close it and it won't pop up again until the next time I turn on the computer and go to Internet Explorer. Ad Aware does not get rid of it, nor does SpyBot.

Help would be appreciated.

Screlge, Your best bet would be to go to the HijackThis Log forum, read the instructions(Please read the "HijackThis log rules" sticky before posting in this forum.) prior to posting your problem along with a copy of your HijackThis log. I'm sure one of the experts there will help you get rid of that garbage.

http://discussions.virtualdr.com/forumdisplay.php?f=71

Tufenuf

Please run these before posting a Hijack This log:

Spybot S & D

Adaware

Microsoft Windows Antispyware


And please read these instructions before posting logfiles:

Rules for Hijack This Log Forum

I have run all three and they don't pick it up. Here is my log:

Logfile of HijackThis v1.99.0
Scan saved at 08:59:41, on 15/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\basfipm.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Diskeeper\DkService.exe
C:\Program Files\Secure Clean PC\erasrv.exe
C:\PROGRA~1\Fix-It\mxtask.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\MS Office\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\MSGTAG\MSGTAG.exe
C:\Program Files\WUSB11 WLAN Monitor\Wlan_Cfg.exe
C:\Program Files\PowerDesk\PDExplo.exe
C:\PROGRA~1\EVIDEN~1\ee.exe
C:\Program Files\Nelson Organizer\NelsonOrg.exe
C:\WINDOWS\system32\W32MKDE.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\InkSaver\InkSaver.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Tony Wells\My Documents\Hijack This\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: BHOMoneyGainer Class - {2559D0B1-AF60-4BD5-965D-0E51383A6367} - C:\WINDOWS\shginas.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Annotis Mail IE Context Menu Extension - {5F186CB1-08C6-4034-8529-CDC625463D99} - C:\PROGRA~1\Annotis\SHARED~1\ANNSHE~1.DLL
O2 - BHO: NewzCrawlerRSSAutodiscovery2 Object - {5F50A50A-0A0F-4F58-8B1C-62BC60F9B05A} - C:\PROGRA~1\NEWZCR~1\NCRSSA~1.DLL
O2 - BHO: Powermarks - {6172E460-FAE3-11D2-B494-004005A47AAA} - C:\PROGRA~1\POWERM~1.5\iec.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\IEHelper.dll
O2 - BHO: ContentSaver Browser Helper Object - {E6B64F67-B100-4636-8D51-D113E1F5FF93} - C:\Program Files\ContentSaver\CSShell.dll
O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS\system32\iasadm.dll
O3 - Toolbar: Search Toolbar - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - C:\WINDOWS\system32\azesearch3.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Device Detector] "C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe" -autorun
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [00ERSRRRNKY] C:\Program Files\Secure Clean PC\eraser.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [InkSaver] C:\Program Files\InkSaver\InkSaver.exe hide
O4 - HKLM\..\RunOnce: [uFileIO] Regsvr32.exe /s "C:\Program Files\Ulead Systems\Ulead DVD PictureShow 2 Trial\uFileIO.dll"
O4 - HKLM\..\RunOnce: [LdvdEng] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\DVD\LdvdEng.dll"
O4 - HKLM\..\RunOnce: [ULCDRDrv] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRDrv.dll"
O4 - HKLM\..\RunOnce: [NTICdDrv] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\DVD\NTICdDrv.dll"
O4 - HKLM\..\RunOnce: [LDVDRec] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\DVD\LDVDRec.dll"
O4 - HKLM\..\RunOnce: [XDiscLayer] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\DVD\XDiscLayer.dll"
O4 - HKLM\..\RunOnce: [XLogUtil] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\DVD\XLogUtil.dll"
O4 - HKLM\..\RunOnce: [LDrtBurn] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\DVD\LDrtBurn.dll"
O4 - HKLM\..\RunOnce: [LdrtDisc] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\DVD\LdrtDisc.dll"
O4 - HKLM\..\RunOnce: [uldsmpeg] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\MPEG\uldsmpeg.ax"
O4 - HKLM\..\RunOnce: [ulesmpeg] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\MPEG\ulesmpeg.ax"
O4 - HKLM\..\RunOnce: [ulspmpeg] Regsvr32.exe /s "C:\Program Files\Common Files\Ulead Systems\MPEG\ulspmpeg.ax"
O4 - HKLM\..\RunOnce: [InstallShieldSetup] C:\PROGRA~1\INSTAL~1\{A9212~1\setup.exe -rebootC:\PROGRA~1\INSTAL~1\{A9212~1\reboot.ini -l0x9
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MSGTAG] "C:\Program Files\MSGTAG\MSGTAG.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [Evidence Eliminator] C:\Program Files\Evidence Eliminator\ee.exe /m
O4 - Startup: Dialog Helper.lnk = C:\Program Files\PowerDesk\pddlghlp.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\hotsync.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\MS Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\MS Office\Office10\OSA.EXE
O4 - Global Startup: MindManager PDF Writer.lnk = C:\Program Files\Mindjet\MindManager 5\sys\PDF\ENU\W2K\PDFSaver.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MSOFFI~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: File and Save Page Area (Frame) with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#106
O8 - Extra context menu item: File and Save Picture with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#108
O8 - Extra context menu item: File and Save Selection with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#109
O8 - Extra context menu item: File and Save Target with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#107
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Note Link Address with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#110
O8 - Extra context menu item: RoboForm &2 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Save Page Area (Frame) with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#102
O8 - Extra context menu item: Save Picture with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#101
O8 - Extra context menu item: Save Selected Targets with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#111
O8 - Extra context menu item: Save Selection with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#104
O8 - Extra context menu item: Save Target with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#103
O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Subscribe in NewzCrawler - file://C:\Program Files\NewzCrawler\context.htm
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms &] - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms &[ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: TweakIE 3.0 - {79F436C2-3CA2-45A4-A52E-694B23DFFA88} - C:\Program Files\TweakIE 3.0\TweakIE.exe
O9 - Extra 'Tools' menuitem: TweakIE 3.0 - {79F436C2-3CA2-45A4-A52E-694B23DFFA88} - C:\Program Files\TweakIE 3.0\TweakIE.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MSOFFI~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {A02676A0-9F00-11D6-8FE3-0040D005E5DC} - C:\Program Files\BookmarkManagerPro\Bmp.exe
O9 - Extra 'Tools' menuitem: Bookmark Manager Pro - {A02676A0-9F00-11D6-8FE3-0040D005E5DC} - C:\Program Files\BookmarkManagerPro\Bmp.exe
O9 - Extra button: Newz Crawler - {CA7C41C8-5C9D-4A03-A101-B0AA4F0C3ABC} - C:\Program Files\NewzCrawler\News.exe
O9 - Extra 'Tools' menuitem: Newz Crawler - {CA7C41C8-5C9D-4A03-A101-B0AA4F0C3ABC} - C:\Program Files\NewzCrawler\News.exe
O9 - Extra button: Bmp - {D1C84700-E074-11D6-8FE4-0040D005E5DC} - C:\Program Files\BookmarkManagerPro\bmp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{4A0ACF5B-3B63-4CCC-A832-C8A2DC4F0C00}: NameServer = 194.72.9.39 194.74.65.87
O23 - Service: Adobe Active File Monitor - Unknown - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.4 - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: CA ISafe - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Diskeeper\DkService.exe
O23 - Service: Eraser Service - Unknown - C:\Program Files\Secure Clean PC\erasrv.exe
O23 - Service: Fix-It Task Manager - Ontrack Data International - C:\PROGRA~1\Fix-It\mxtask.exe
O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Photoshop Elements Device Connect - Unknown - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Quote:

---

Originally Posted by Screlge

I have adultfriendfinder.com on my computer, and have been unable to delete it. It pops up, together with my Home Page, when I open Internet Explorer for the first time after I turn on the computer. I can close it and it won't pop up again until the next time I turn on the computer and go to Internet Explorer. Ad Aware does not get rid of it, nor does SpyBot.

Help would be appreciated.

---

Maybe get an adult friend from the demon software and then it may go away.

Have a few here for you to remove...

===============

Download, then unzip to "C:\HJT", the newest version of HiJackThis; version 1.99.1. Then repost your log, either now, or after following the steps in the solution (if provided in this post). This version has features that might be more helpful in 'cleaning' up your system.

===============

Now, let's open a command prompt by going to the start menu and then select 'Run'.

In the box that pops up type in 'cmd'. The command prompt will open.

OR

You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u shginas.dll
regsvr32 /u iasadm.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:


O2 - BHO: BHOMoneyGainer Class - {2559D0B1-AF60-4BD5-965D-0E51383A6367} - C:\WINDOWS\shginas.dll
O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS\system32\iasadm.dll

O3 - Toolbar: Search Toolbar - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - C:\WINDOWS\system32\azesearch3.ocx


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to "view system and hidden files/ folders:"

files...

C:\WINDOWS\shginas.dll
C:\WINDOWS\system32\iasadm.dll
C:\WINDOWS\system32\azesearch3.ocx

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

After rebooting your PC, rescan with hijackthis and post a new log.
Let me know how things are now.

Sorry for the delay getting back. I have been away.

Everthing seems OK. Here is my log in two parts using HJT 1.99.1:

Logfile of HijackThis v1.99.1
Scan saved at 18:59:11, on 05/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\basfipm.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Diskeeper\DkService.exe
C:\Program Files\Secure Clean PC\erasrv.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\Fix-It\mxtask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\system32\altsvc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\service.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\InkSaver\InkSaver.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\Program Files\D-Tools\daemon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Secure Clean PC\eraser.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\MS Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Mindjet\MindManager 5\sys\PDF\ENU\W2K\PDFSaver.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\PowerDesk\pddlghlp.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\PowerDesk\PDExplo.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\eDonkey2000 Lite\edonkey2000.exe
C:\Program Files\ContentSaver\csapp.exe
C:\Program Files\MS Office\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Tony Wells\My Documents\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.radiotimes.com/Personalis...ster/index.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Annotis Mail IE Context Menu Extension - {5F186CB1-08C6-4034-8529-CDC625463D99} - C:\PROGRA~1\Annotis\SHARED~1\ANNSHE~1.DLL
O2 - BHO: NewzCrawlerRSSAutodiscovery2 Object - {5F50A50A-0A0F-4F58-8B1C-62BC60F9B05A} - C:\PROGRA~1\NEWZCR~1\NCRSSA~1.DLL
O2 - BHO: Powermarks - {6172E460-FAE3-11D2-B494-004005A47AAA} - C:\PROGRA~1\POWERM~1.5\iec.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\IEHelper.dll
O2 - BHO: ContentSaver Browser Helper Object - {E6B64F67-B100-4636-8D51-D113E1F5FF93} - C:\Program Files\ContentSaver\CSShell.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: ContentSaver Toolbar - {4D63CEBE-B169-426C-B092-C130C498B6E6} - C:\Program Files\ContentSaver\CSShell.dll
O3 - Toolbar: ContentSaver Editing Bar - {86B09C4E-4137-4863-B585-380205F1F774} - C:\Program Files\ContentSaver\CSShell.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Device Detector] "C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe" -autorun
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [InkSaver] C:\Program Files\InkSaver\InkSaver.exe hide
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [Ulead AutoDetector v2] C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [00ERSRRRNKY] C:\Program Files\Secure Clean PC\eraser.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [Evidence Eliminator] C:\Program Files\Evidence Eliminator\ee.exe /m
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Dialog Helper.lnk = C:\Program Files\PowerDesk\pddlghlp.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\MS Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\MS Office\Office10\OSA.EXE
O4 - Global Startup: MindManager PDF Writer.lnk = C:\Program Files\Mindjet\MindManager 5\sys\PDF\ENU\W2K\PDFSaver.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MSOFFI~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: File and Save Page Area (Frame) with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#106
O8 - Extra context menu item: File and Save Picture with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#108
O8 - Extra context menu item: File and Save Selection with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#109
O8 - Extra context menu item: File and Save Target with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#107
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Note Link Address with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#110
O8 - Extra context menu item: RoboForm &2 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Save Page Area (Frame) with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#102
O8 - Extra context menu item: Save Picture with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#101
O8 - Extra context menu item: Save Selected Targets with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#111
O8 - Extra context menu item: Save Selection with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#104
O8 - Extra context menu item: Save Target with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#103
O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Subscribe in NewzCrawler - file://C:\Program Files\NewzCrawler\context.htm
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084}

Part 2:

- C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms &] - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms &[ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: TweakIE 3.0 - {79F436C2-3CA2-45A4-A52E-694B23DFFA88} - C:\Program Files\TweakIE 3.0\TweakIE.exe
O9 - Extra 'Tools' menuitem: TweakIE 3.0 - {79F436C2-3CA2-45A4-A52E-694B23DFFA88} - C:\Program Files\TweakIE 3.0\TweakIE.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MSOFFI~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {A02676A0-9F00-11D6-8FE3-0040D005E5DC} - C:\Program Files\BookmarkManagerPro\bmp.exe
O9 - Extra 'Tools' menuitem: Bookmark Manager Pro - {A02676A0-9F00-11D6-8FE3-0040D005E5DC} - C:\Program Files\BookmarkManagerPro\bmp.exe
O9 - Extra button: Newz Crawler - {CA7C41C8-5C9D-4A03-A101-B0AA4F0C3ABC} - C:\Program Files\NewzCrawler\News.exe
O9 - Extra 'Tools' menuitem: Newz Crawler - {CA7C41C8-5C9D-4A03-A101-B0AA4F0C3ABC} - C:\Program Files\NewzCrawler\News.exe
O9 - Extra button: Bmp - {D1C84700-E074-11D6-8FE4-0040D005E5DC} - C:\Program Files\BookmarkManagerPro\bmp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{4A0ACF5B-3B63-4CCC-A832-C8A2DC4F0C00}: NameServer = 194.72.9.39 194.74.65.87
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Aluria Security Center Spyware Eliminator Service (ASCService) - Unknown owner - C:\Program Files\Spyware Eliminator\ascserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Diskeeper\DkService.exe
O23 - Service: Eraser Service (EraserThread) - Unknown owner - C:\Program Files\Secure Clean PC\erasrv.exe
O23 - Service: Fix-It Task Manager - Ontrack Data International - C:\PROGRA~1\Fix-It\mxtask.exe
O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Netbios Helper Service - Unknown owner - C:\WINDOWS\system32\altsvc.exe
O23 - Service: Network DDE Connections (NETDDEC) - Unknown owner - C:\WINDOWS\system32\service.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Please go here and have this file scanned. Post the results back here.

C:\WINDOWS\system32\service.exe

If that comes back clean, you are good to go :).

This was the result:
File: service.exe
Status:
INFECTED/MALWARE (Note: only non-destructive malware has been found. Considering the non-destructive nature of samples like these - although they can be a pain -, results will not be stored in the database.)
MD5 1e851bf75032ae506d43864b833090cc
Packers detected:
-
Scanner results
AntiVir
Found PMS/Hcktl.Exe.285.2 possible malicious software
Avast
Found nothing
AVG Antivirus
Found nothing
BitDefender
Found nothing
ClamAV
Found nothing
Dr.Web
Found not a virus Tool.SrvRunner
F-Prot Antivirus
Found nothing
Fortinet
Found HackerTool/SRunner
Kaspersky Anti-Virus
Found not-a-virus:Tool.Win32.ServiceRunner.a
mks_vir
Found nothing
NOD32
Found nothing
Norman Virus Control
Found nothing
VBA32
Found nothing

Ok. Let's do this...

===============

Next, Open a command prompt by:

1. Clicking "Start", then "Run...".
2. Enter "cmd" (without the quotes).
3. Enter "services.msc" (without the quotes).

-

Now, locate and 'stop' the following services, if present:

Netbios Helper Service owner ... (C:\WINDOWS\system32\altsvc.exe)
Network DDE Connections (NETDDEC) owner ... (C:\WINDOWS\system32\service.exe)

Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services. Once stopped, set this service to disabled.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINDOWS\system32\altsvc.exe
C:\WINDOWS\system32\service.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Still in HiJackThis, click "Scan", then check(tick) the following, if present:


O23 - Service: Netbios Helper Service - Unknown owner - C:\WINDOWS\system32\altsvc.exe
O23 - Service: Network DDE Connections (NETDDEC) - Unknown owner - C:\WINDOWS\system32\service.exe


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

files...

C:\WINDOWS\system32\altsvc.exe
C:\WINDOWS\system32\service.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

-

You may want to uninstall Aluria from your PC as they have teamed up with a well known Adware company, WhenU. Read the following if you wish; http://www.dslreports.com/forum/rema...3816~mode=flat

Done all that. Here is the latest log in two parts:
Logfile of HijackThis v1.99.1
Scan saved at 10:06:23, on 06/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\basfipm.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Diskeeper\DkService.exe
C:\Program Files\Secure Clean PC\erasrv.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\Fix-It\mxtask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\InkSaver\InkSaver.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\Program Files\D-Tools\daemon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Secure Clean PC\eraser.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Evidence Eliminator\ee.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\MS Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Mindjet\MindManager 5\sys\PDF\ENU\W2K\PDFSaver.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\PowerDesk\pddlghlp.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Tony Wells\My Documents\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.radiotimes.com/Personalis...ster/index.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Annotis Mail IE Context Menu Extension - {5F186CB1-08C6-4034-8529-CDC625463D99} - C:\PROGRA~1\Annotis\SHARED~1\ANNSHE~1.DLL
O2 - BHO: NewzCrawlerRSSAutodiscovery2 Object - {5F50A50A-0A0F-4F58-8B1C-62BC60F9B05A} - C:\PROGRA~1\NEWZCR~1\NCRSSA~1.DLL
O2 - BHO: Powermarks - {6172E460-FAE3-11D2-B494-004005A47AAA} - C:\PROGRA~1\POWERM~1.5\iec.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\IEHelper.dll
O2 - BHO: ContentSaver Browser Helper Object - {E6B64F67-B100-4636-8D51-D113E1F5FF93} - C:\Program Files\ContentSaver\CSShell.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: ContentSaver Toolbar - {4D63CEBE-B169-426C-B092-C130C498B6E6} - C:\Program Files\ContentSaver\CSShell.dll
O3 - Toolbar: ContentSaver Editing Bar - {86B09C4E-4137-4863-B585-380205F1F774} - C:\Program Files\ContentSaver\CSShell.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Device Detector] "C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe" -autorun
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [InkSaver] C:\Program Files\InkSaver\InkSaver.exe hide
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [Ulead AutoDetector v2] C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [00ERSRRRNKY] C:\Program Files\Secure Clean PC\eraser.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [Evidence Eliminator] C:\Program Files\Evidence Eliminator\ee.exe /m
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Dialog Helper.lnk = C:\Program Files\PowerDesk\pddlghlp.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\MS Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\MS Office\Office10\OSA.EXE
O4 - Global Startup: MindManager PDF Writer.lnk = C:\Program Files\Mindjet\MindManager 5\sys\PDF\ENU\W2K\PDFSaver.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MSOFFI~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: File and Save Page Area (Frame) with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#106
O8 - Extra context menu item: File and Save Picture with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#108
O8 - Extra context menu item: File and Save Selection with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#109
O8 - Extra context menu item: File and Save Target with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#107
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Note Link Address with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#110
O8 - Extra context menu item: RoboForm &2 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Save Page Area (Frame) with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#102
O8 - Extra context menu item: Save Picture with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#101
O8 - Extra context menu item: Save Selected Targets with ContentSaver... - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#111
O8 - Extra context menu item: Save Selection with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#104
O8 - Extra context menu item: Save Target with ContentSaver - res://C:\PROGRA~1\CONTEN~1\csshell.dll/#103
O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Subscribe in NewzCrawler - file://C:\Program Files\NewzCrawler\context.htm
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms &] - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms &[ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: TweakIE 3.0 - {79F436C2-3CA2-45A4-A52E-694B23DFFA88} - C:\Program Files\TweakIE 3.0\TweakIE.exe
O9 - Extra 'Tools' menuitem: TweakIE 3.0 - {79F436C2-3CA2-45A4-A52E-694B23DFFA88} - C:\Program Files\TweakIE 3.0\TweakIE.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MSOFFI~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {A02676A0-9F00-11D6-8FE3-0040D005E5DC} - C:\Program Files\BookmarkManagerPro\bmp.exe
O9 - Extra 'Tools' menuitem: Bookmark Manager Pro - {A02676A0-9F00-11D6-8FE3-0040D005E5DC} - C:\Program Files\BookmarkManagerPro\bmp.exe
O9 - Extra button: Newz Crawler - {CA7C41C8-5C9D-4A03-A101-B0AA4F0C3ABC} - C:\Program Files\NewzCrawler\News.exe
O9 - Extra 'Tools' menuitem: Newz Crawler - {CA7C41C8-5C9D-4A03-A101-B0AA4F0C3ABC} - C:\Program Files\NewzCrawler\News.exe
O9 - Extra button: Bmp - {D1C84700-E074-11D6-8FE4-0040D005E5DC} - C:\Program Files\BookmarkManagerPro\bmp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Aluria Security Center Spyware Eliminator Service (ASCService) - Unknown owner - C:\Program Files\Spyware Eliminator\ascserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Diskeeper\DkService.exe
O23 - Service: Eraser Service (EraserThread) - Unknown owner - C:\Program Files\Secure Clean PC\erasrv.exe
O23 - Service: Fix-It Task Manager - Ontrack Data International - C:\PROGRA~1\Fix-It\mxtask.exe
O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

I notice I am also infected with Issas(Lssas). None of the Spyware programs I use pick it up.

Thanks for the tip about Aluria.

Congratulations! Your log looks clean - good work!

===============

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

[color=blue]Install and keep updated, Ad-Aware SE, and Spybot S&D.
Run them both on a regular basis, following the manufacturer's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Clear your Temp folders.
Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Empty the Recycle Bin.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.

Thanks for the great advice and help. I am Firewalled and using Firefox (but not all the time). I have AV and use Ad-aware and Spybot regularly but this malware still seems to get through.

Please see the edit of my last post re Issas (Lssas)