VisiFLOW by Datamax

Would anyone know why I keep getting this error message?

VisiFLOW database connection failed

Am I missing a plugin or something??

Visiflow - The Flexible PIV Solution

"The Hyprotech corporate Internet site, focal point for information about Hyprotech products and services ... VISIFLOW is a PC-based solution for the acquisition and analysis of particle image velocimetry (PIV) data and ... What is VISIFLOW? VISIFLOW has been developed over several years by ... "
www.hyprotech.com/visiflow


Does the name VisiFlow ring any bells with you?

Yes it does. I'm trying to access images on a web site and that is the error I'm receiving.