File \minint\system32\biosinfo.inf could not be loaded

Hi, I am currently having trouble reformating my comp : (...
I dont really know much about comp.. just only the basic..

This is wat happen I try to reformat using the recovery disc but it doesnt work it showed up this error msg " File \minint\system32\biosinfo.inf " could not be loaded The error code is 4128 Setup cannot continue. Press any key to exit

I tried the windows xp 6 boot disc but at the end i get 3 options
1.install windows xp
2.recover
3.quit
i tried to recover but i get the same msg

I try to use the windows me boot disk to try to format it manually but it doesnt work :x

my windows spec are:
AMD® Athlon 64
2.0Ghz
512MB
200GB
NVIDIA® GeForce FX 5200XT
windows Xp Home

btw... i just bought just comp 3 months ago... ; /
any help will be appreciated

Hi Yarmulke, welcome to Virtual Dr :)

Try cleaning the CD in luke warm water with a few drops of detergent. That slightly alters the reflectivity and can sometimes help with CD reading problems.

Hi SuperSparks
I tried cleaning it, but it still showed up the same error msg.

I got to the recovery console...

I typed format c: but it said pls spec the drive...

so i tried it again with the recovery disc in.. and it worked

but its still at 0% for serveral mins now...

is it because of the HD is too big ?

If the harddrive is larger than say 40gb it could take a while to get past the 0%.

It shouldn't sit at 0% for TOO long... the whole drive ought to be finished in 5-10 minutes.

It does indeed sound like it isn't reading your CD properly. Your CD-ROM drive might be going bad or getting dirty. You can get cleaning kits for CD-ROM's... I'm not sure if they work without an OS there to make the drive spin up, but you can try one and see.

It has been about 13 hours now and its on 40%

i think the cd-rom is actually working fine... i called the hp support team and they said that there dis file in my HD that stop me from recovering... so they ask me to get a boot disk and try that

but formmatting sux i'm gonna lose all my applications and stuff... ;x

13 hours at 40% sounds like it might be a bad harddrive. The last HP I worked on had a Maxtor drive in it and this is what happened to it too. Maxtor replaced the drive, but were me, I'd stay away from Maxtors. They have a bad rep around here. :(

Yep, that's not right. I had a similar problem with a Maxtor last year, and I had to do a Low-Level Format (or what passes for one these days) before I could get it to do a High-Level (normal) format. You can do that with this utility:

http://www.maxtor.com/portal/site/Ma...&downloadID=22

does that utility work for any hard drive?

I wouldn't advise using any disk utility with a different make than it was meant for, though you might get away with it, you risk really messing things up. But it will work with any Maxtor drive.

I did a low lvl format(quick) and it passed..
but i tried a low lvl format(full) and it failed...
what does that mean?

I did Burn Test and FAIL!
it said i should return the hard drive...
and the dionostic test showed dis code "dfc98e6b"

That means your hard drive is dead/dying (not uncommon with Maxtor these days :mad: ). With that error code you can get a RMA code from Maxtor and they'll replace the drive. That means you'll be without the PC while it's being replaced unfortunately.