HP 6110 Having trouble printing
I have had this printer since the end of October 2003. My problem is that when printing it stops in the middle of printing.
I am using Windows 98 se. This mesage come up.
There was an error writing to USB001 for "the printer(hp office 6100 series) data error (cyclic redundancy check)
I have emailed rech support 3 times and have done all they have said. Check device manager, checked software updates, bought a new usb cable just in case. Have uninstalled hp software with hp scrubber and reinstalled. I still get the same message.
I then called tech support and they said the software had a problem and would mail me a new disk. They did say I could also download the software in the mean time, which I did. Went through the whole process again and loaded the software I downloaded and still get the same problem. I should have the new disk this Friday but fear the same thing is going to happen.
Please help if you can.
This problem does not happen all the time but is know happening more often than not.
Any suggestions????? I am stumped.
Thanks