PowerDown Problem

WinXP - Home

Suddenly XP will not PowerOff - it gets past the 'Saving Settings' Page and then 'hangs' on 'Windows is Shutting Sown'

This happens with both Re-Start and Turn Off

There's nothing amiss in Device Manager, no 'Problem Devices' in System Info and no Error in the Event Viewer

I have tried 'Last Known Good Configuration', System Restore and sfc /scannow

I have looked at the MicroSoft KB Articles but none is exactly relevant

I have made no alterations in the BIOS

I don't want to do a Repair unless it is really necessary and would it help anyway?

Anyone know about this?

Thanks

What software or hardware has been added\changed to the system lately? I had a similar problem lately after installing JASC my scanner was hanging the the shut down.
If nothing has been altered in anyway it may very well be a problem with the OS. In whicj case running a repair may very well correct it.
Another thought... do you have a broadband connection? If so will it shutdown if you have ensured that your connection has been disconnected?

Thanks for your reply

I think I have found the cause - I have a BroadBand Internet Connection and yesterday I Installed a 56K PCI DailUp Modem to use as a BackUp

Both Modems are working perfectly well, as is XP but for some reason best known to itself the PCI Modem caused the ADSL one (on a USB Hub) to disappear from the Modems List in the Control Panel - I hadn't noticed that at first in spite of looking! - so I suppose it's not being recognised by XP in spite of it working ok

I think that is the cause of Window's reluctance to Power Off - I shall find out tomorrow - I shall disconnect the ADSL Modem from the Hub and then re-connect it and the Hardware Wizard will detect it again - I hope!

If you have installed any of Roxio software such as Easy cd or
Goback that could be a cause. The roxio site have a fix for thier easy cd causing shutdown problems but nothing for Goback ,which gave me the same problems so I uninstalled it and problem fixed.. :)