CD-RW not reading any disc

I bought a new TDK 40x cd-rw burner, and it's not reading any disc. I put it in the same slot of a perfectly working cd-rom and used the same IDE and power cable. It powers on but won't read anything (these cd's work on other drives). It's spinning the disc b/c when I eject it, the disc will sometimes be spinning. I have tried to set the jumper to master and csel but neither work (my dvd is the slave). TDK Techs told me to disable the native XP burning software. How do i do this? I have already upgraded the firware and nero software from the tdk site.
thanks

Go to My Computer, right click on the drive and select Properties, and under the Recording Tab uncheck "Enable recording on this drive".

I doubt if it's that, though, what does Device Manager show?

Supersparks, I have now disabled XP's burning software then. Device manager has now exclamations and says that this drive is working properly. Still not reading. Help

XP Pro

Have you tried burning anything yet? If it won't burn either then I'd be thinking it's a dodgy drive, myself.

And another thought, have you got it set in the BIOS as a CD drive?

Supersparks, whenever I try to burn anything (even at 4x), it says that the cd i'm trying to copy is copy protected. It is not b/c it's a picture disc I made from another burner. Did that with a couple of picture discs. I did not change anything in BIOS b/c it was on the same IDE cable as an old cd-rom. How can I enable this in Bios with XP Pro? Should I flash my Bios? I have never done this before.

Forget about the BIOS then, if your old CDROM was working then the BIOS settings must be OK.

Try re-enabling the XP burning software and then open up My Computer and drag a few files over to the CDRW drive, and then let the wizard do it's thing. Use a random selection of different file types.

If I drag some files onto the cd-rw drive, it starts the burning program but says "enter a writable disc" when a brand new cd-r has already been inserted. I refresh but it appears it can't read any disc.

make sure you have the latest aspi drivers...I think the 4.70 are out now. Also you should make sure that your cdrom or dvdrom has a udf reader installed. If you're using DirectCD to burn, your cdrom/dvdrom must have a udf reader, otherwise it won't be able to read data on your cdrw/cdr. You'd have to use your cdburner to read the previously burned data.

I returned and bought a new burner but am still having the same problem. Chorro, this is a brand new TDK 40x burner, so would it have a udf reader already? I'm using the Nero 5.5 (with patch) but did not put the latest ASPI drivers on. Do you think this is the issue?

can anyone help? still not working even with the new drive (which has updated firware and updated nero at TDK web site).

bump

Have you tried removing the CD drives in Device Manager and rebooting and let windows reinstall them?

Did you have any other burning software installed before installing Nero?

What about the burning software that came with the drive...so you install that?

At this stage it might be worth trying a new IDE cable, maybe the old one got damaged when you installed the new drive - it's not hard to do.

If that doesn't do any good try the drive on the other IDE channel.