Windows NT Freezing
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Thread: Windows NT Freezing

  1. #1
    Join Date
    Oct 1998
    Location
    Randolph, NJ USA
    Posts
    1

    Windows NT Freezing

    I am hoping someone can give me some information on this problem I am having. I am running Windows NT 4.0 with service pack 3, and am experiencing a problem when I try to run a rather large program. The system will freeze, or lock-up. In the event viewer I keep seeing the error message: "The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the registry), is this causing my problem with the system locking up? I would greatly appreciate any feedback. Thanks all......

  2. #2
    Join Date
    Oct 1998
    Location
    Los Alamos, NM, USA
    Posts
    3
    I have the same problem. I run a memory hungry Java application, and when I poke
    around with the mouse, the system freezes. I see the same message in the event
    viewer. I changed the following registry value

    HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/i8042prt/Parameters/
    MouseDataQueueSize

    from 64(hex) to 128(hex)

    But it didn't fix the problem.

    Moreover the problem is intermitent - sometimes it works fine.

    Also, I have had the system freeze like this even when I'm not running another application.
    (But in this case I haven''t been able to verify that it's for the same reason. I.e. "The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the registry)"

    I'm also running NT 4.0 service pack 3.

  3. #3
    Join Date
    Oct 1998
    Location
    Los Alamos, NM, USA
    Posts
    3
    I ran into the situation today where nt froze and I didn't have anything else running. I was poking around in the nt explorer and it locked up. After hitting reset, I looked at the system events and saw the following
    Ftdisk - The fault tolerant driver detected the system was shutdown dirty.
    i8042prt - The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the registry).
    Kbdclass - The ring buffer that stores incoming keyboard data has overflowed (buffer size is configurable via the registry).
    Mouclass - The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the registry).

  4. #4
    Join Date
    Oct 1998
    Location
    Los Alamos, NM, USA
    Posts
    3
    I fixed my NT freezing problem by removing one of the processors. Apparently NT has a hard time dealing with the dual processors in my configuration. I have a Tyan mother board (I don't know the model.) and had dual pentium II, 330 mhz processors. Now I have a single processor.

    Note that we have identical harware (with the dual processors) running linux with absolutely no problems.



    Following are the things that I changed as I tried to solve the problem. These did NO good.

    Increase the MouseDataQueueSize. (This only allowed the mouse to move longer after
    the failure.)
    Reinstall service pack 3. (Many times.)
    Added memory (Took it to 192 meg.)
    Swapped out mother board.
    Swapped network cards.
    Ended up with the network card and the scsi sharing irq 11. Physically moved the
    network card so it was on a different irq.
    Moved the pagefile from partion e to partition c.
    Hard disks were partitioned so that disk 1 had 2 gig on partition c and 2 gig on
    partition e. disk 2 was all partition e. Repartioned with partition magic
    so disk 1 is partition c and disk 2 is partition e.

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