Hi,

I recently moved a bunch of pictures, movies, documents, etc., from my laptop to an external hard drive. However, today when I tried to connect the hard drive to my laptop, I got an error message that reads: "One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it."

--I'm running Windows XP.
--I'm not using a USB hub; I'm plugging it straight into my computer.
--I've tried turning the device on and off.
--I've tried shutting down my computer.
--I have tried plugging the hard drive into each of my USB ports but get the same error every time.
--I have also tried plugging the device into each of the USB ports of a different laptop, and get the same error each time.
--I tried using a different USB cord, but got the same error.

If anyone has any solutions or suggestions, please, please, please let me know. Any help is GREATLY appreciated!