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Viruses/Trojans/Spyware Discussion and Technical Support for Anti-virus software, firewalls, Privacy issues, etc.

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  #1  
Old April 27th, 2008, 08:20 PM
Jhhn12774 Jhhn12774 is offline
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Can't UNISTALL or RE-INSTALL AVG 7.5

Help...I updated my free AVG to 8.0 and had some problems with it. So performed a system restore to the old one and now I can't open it. I tried unintsalling teh AVG 7.5 and its says "Could not initialize AVG kernal interface."

I tried going into the control panel to uniinstall--did not work.
Tried SAFEA mode...did not work.
Tried using CC cleaner to run installer...did not work.
Tried systme restore back to v8.0...did not work.

PLEASE...I just wan tthe AVG to work or unistall!! What can I do? Thanks
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  #2  
Old April 27th, 2008, 09:38 PM
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Broni Broni is offline
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I had problems with installing AVG 8 on my Vista, and XP, and it looks like we're not the only ones.
I got rid of ver. 8, and went back to ver 7.5
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  #3  
Old April 28th, 2008, 10:08 AM
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Have you tried this:
http://www.grisoft.com/ww.faq.num-1119#faq_1119

Question: Are you using Spy-Bot Search & Destroy with TeaTimer enabled? If so TeaTimer might be your problem. It locks the registry.
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Old April 28th, 2008, 08:58 PM
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jmtjet
This is what me, and my friend went through:
http://www.computerhope.com/forum/in...c,55750.0.html
He is computer savvy, as well.
The result after couple of hours of trying - nada.
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Old April 29th, 2008, 12:01 AM
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I've been reading around the web that people have gone as far as reformatting their hard drives to get rid of AVG 8. That's not a good sign. I'm staying with version 7.5 for as long as I can.
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Old April 29th, 2008, 12:22 AM
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Same here.
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  #7  
Old May 2nd, 2008, 10:44 AM
TrueGreen TrueGreen is offline
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I would try the AVG uninstaller, not add/remove, the one that came with the program. jmtjet gave that link.
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  #8  
Old May 2nd, 2008, 08:45 PM
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Quote:
I would try the AVG uninstaller
I tried it, as well. No go.
You better tell me about some way I didn't try.
I spent couple of hours the other day, trying to employ all my knowledge, and I came up empty.
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  #9  
Old May 3rd, 2008, 11:50 AM
TrueGreen TrueGreen is offline
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I have no other ideas except to try avg knowledge base or support. Perhaps they have a forum like this. There may also be a removal tool from avg. Other programs have specific tools to remove their products.
http://www.google.com/search?hl=en&q...-revision&cd=2
The above link may be of some help.
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  #10  
Old May 3rd, 2008, 03:14 PM
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Finally, I was able to install it: http://www.computerhope.com/forum/in...c,56280.0.html
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  #11  
Old May 3rd, 2008, 06:18 PM
TrueGreen TrueGreen is offline
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Glad the problem is solved. I believe I had problems with Threatfire also, but with another AV program.
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  #12  
Old May 3rd, 2008, 06:37 PM
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104456 104456 is offline
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So are you saying Threatfire for all its bluster actually blocked the install Broni?

From their website..........Gee and I thought signature technology was A1 how wrong can you be
Quote:
ThreatFire is unlike traditional antivirus products that rely on old fashioned "signature" technology and require updating every time a new threat occurs
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  #13  
Old May 3rd, 2008, 06:56 PM
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Quote:
So are you saying Threatfire for all its bluster actually blocked the install Broni?
Definitely, because I had it on both, XP, and Vista, and without uninstalling it, neither AVG, or Avast would install properly.
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