To register for an Internet.com membership to receive newsletters and white papers, use the Register button ABOVE.
To participate in the message forums BELOW, click here


Virtual DR   Earthweb  
Events Premium Services Media Kit E-mail Offers Whitepapers Vendor Showcases

Go Back   Virtual Dr Forums-Computer Tech Support > Windows Operating Systems > Windows 95/98/ME

Windows 95/98/ME Discussion and Technical Support for the Windows 95, 98 and Millenium operating systems.

Reply
 
Thread Tools Display Modes
  #1  
Old April 13th, 2006, 10:50 AM
joel96 joel96 is offline
Virtual Med Student
 
Join Date: Apr 2006
Location: near Louisville, KY
Posts: 6
Registry corrupted

I have Windows ME. When I load up Microsoft Word, I receive this message: "Microsoft Word could not start <Keyname>. Microsoft Word cannot install the necessary files due to Windows installer error 1009. The configuration registry database is corrupt." Where <Keyname> is the name of a certain program, or option, (such as SpellCheck) that Office Setup is trying to open. (I believe that Microsoft calls such a program a "key"). When I try to reinstall Office, partway through installation, I receive this message: "Error 1402. [followed by the previous message]".
Microsoft's website recommends this: "Click Start > Programs > Accessories > System Tools > System Informatin. On the Tools menu, click Registry checker. If you recieve an error message, proceed to [the next solution]". But when I do this, I receive no error message. Nothing happens.
The Microsoft page regarding errors 1402 and 1009 has an alternate solution: "Click Start > Run > type scanreg/fix. Restart your computer. Restore a good copy of your registry. Run Office Setup." There are several problems with this solution. One, at the top of the page containing this advice there is a warning that this advice is preliminary and has not been confirmed by Microsoft. The registry is a risky thing to tamper with based on advice that has not been confirmed. Two, Windows has not created a system restore point that is acceptably recent. I the first solution listed requires a good copy of the registry, I will not be able to provide one.

Are there any solutions to errors 1402 and 1009, or to fixing a corrupt configuration registry that do not involve restoring a good copy of the registry?
Thank you.
Reply With Quote
  #2  
Old April 13th, 2006, 03:20 PM
Welshjim's Avatar
Welshjim Welshjim is offline
Virtual PC Specialist!!!
 
Join Date: Jun 2001
Location: Albuquerque, NM USA
Posts: 12,808
joel96--Can you reach Registry Checker this way
http://support.microsoft.com/kb/q221512/ ?
__________________
Jim
WIN7 Ultimate 64bit, IE8, NTFS,
cable, Norton AntiVirus 2010, Windows 7 firewall
Reply With Quote
  #3  
Old April 13th, 2006, 03:48 PM
ProfessorU's Avatar
ProfessorU ProfessorU is offline
Virtual PC Surgeon!
 
Join Date: Jul 2001
Location: Wisconsin, USA
Posts: 1,084
It might not be the registry. It might be the windows installer. You can try installing a new copy. Also do a full RAM check since these little errors often come from corrupted data.
__________________
___________________________________________

Jon Kline | on Twitter | Six Bullets movie |
Panasonic P2
___________________________________________
Reply With Quote
  #4  
Old April 14th, 2006, 11:39 AM
joel96 joel96 is offline
Virtual Med Student
 
Join Date: Apr 2006
Location: near Louisville, KY
Posts: 6
As you can see from my initial post, I do not have a recent copy to restore back to. If there is any way to fix the corrupted configuration registry without restoring a good copy of the registry, let me know.
Reply With Quote
  #5  
Old May 11th, 2007, 03:55 PM
joel96 joel96 is offline
Virtual Med Student
 
Join Date: Apr 2006
Location: near Louisville, KY
Posts: 6
I fixed the problem along with others within a couple of weeks after my last post. The cause of many glitches started when I plugged a modern power supply into an old motherboard. This might have reset the BIOS.

I fixed Word's start up error messages by reinstalling the software. I never could get Spellcheck to work though.

What I ended up doing was restoring my drivers one at a time. I got my sound back from a patch from Microsoft's website, reinstalled the videocard drivers from the original disk, ran a patch from Microsoft to fix Autoplay, and reinstalled any extra hardware devices (modem, mouse, joysticks, and printer). I might have fixed the sound with a patch from Creative, as well.

I ended up building a new computer from scratch, and Word works fine on it.
Reply With Quote
Reply

Bookmarks
Go Back   Virtual Dr Forums-Computer Tech Support > Windows Operating Systems > Windows 95/98/ME



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 02:17 AM.









Acceptable Use Policy

Internet.com
The Network for Technology Professionals

Search:

About Internet.com

Legal Notices, Licensing, Permissions, Privacy Policy.
Advertise | Newsletters | E-mail Offers

Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.