Video playback problem

[Pilot]

Guys,

Please help me with this - talk about frustrating!

I've got a video downloaded from the web - problem is it only plays audio.

I'm running Windows XP Pro with service pack 1 - and media player 9 - I've also installed the latest DivX codec(s).

It still only plays audio! - All I can hear is the sales guy....!

I've used a couple of programs to determine what extra codecs I need etc. and they just link me back to the Microsoft media player website, but is there a solution to this? (hopefully an easy one - I'm not that experienced with multimedia apps).

Please point me in the right direction - or is there a program out thre that 'guarantees' to play everything??

Thanks all,

Pilot

[Pilot]

Forgot to add:

When the files are extracted from RAR format it appears as an avi file - but when I use a program called AVICodec it tells me the only installed supported/installed (I guess) codec is MPEG-1 audio layer 1 (whatever that means!). Is that an issue? - I've renamed the file to an MPG one and it still only plays audio.....

Thanks again.

Pilot

[kjanx]

www.apple.com

download quicktime movie player.

its free and usually will play any movie

[Pilot]

Thanks for the reply, but I've already tried quicktime without success. It comes up with the following error:

Couldn't open the file "River" because a software component needed by the movie could not be found".

It won't work with it.

Regards

Pilot

[kjanx]

have you tried realplayer one??
i've had success with the free version.

[Pilot]

Hi, thanks for the info, but I tried RealOne and it's the same - audio but no video......

Any other suggestions please people? I need to get this file running - but I can't get hold of the original creator to figure out whats wrong with it - typical really.

Thanks again!

Pilot

[fink]

Try downloading and installing the edskes codec pak

http://home.hccnet.nl/h.edskes/finalbuilds.htm

The basic one should be all you need. It has pretty much every codec you can think of and more.

[Pilot]

Thanks for the link.

However, even after installation it still fails to play the video - all I can hear is audio......

I'm at a loss now.....anything else that could work??

Regards

Pilot

[fink]

Is this (gspot) one of the programs you used to find out which codec you need?

http://www.divx-digest.com/software/gspot.html

If not try it and see if it tells you specifically which one it's encoded with.

Do you have a link to the film clip? Maybe we can have a look at it as well to try and figure out what's necessary to view it.