Hi there,

I am using a Toshiba Satellite laptop and yesterday, the hibernation feature decided to give up the ghost. The screen instantly goes blank, flashes a couple of times and is dead to all key presses. However, the system lights stay on.

The only way out is either Cnt-Alt-Del or press the reset button. As the computer boots, I get the following message: Fatal exception OE has occurred at 0167:BFF55319. Current application will be terminated. Press any key, etc. etc.’ Press any key and everything appears to load.

I have run SFC and everything was hunky dory. I have checked Bootlog.txt and am informed that file ndis2sup.vxd has failed to load. Replaced it but still I get the blue screen and hibernate does not work.

Checked Google and MS KnowledgeBase for 0167:BFF55319 and found zilch.

Would be grateful if anyone could throw some light on what is happening and how I resolve the problem. Would restoring a previous reg backup help?

The only new program I have recently installed is Rain, to help keep the processor cool. However, this was installed about three weeks ago and everything was working fine until yesterday.

Thanks in advance,

Rex