IE won't stop opening

[bellallisa]

Hello,

I am using Windows XP and I think I have a virus. I have run all the required programs and antivirus programs and Windows updates. Sometimes when I click on my IE 6.0 icon, I get a continuous streem of IE windows opening. They only way I can get it to stop is to actually unplug my computer. Is anyone able to help?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:07 AM, on 10/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\borland\interbase\Bin\IBGuard.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\mnmsrvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trams\Common Files\tlmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Fast.exe
C:\Program Files\borland\interbase\Bin\IBServer.exe
C:\Program Files\Trams\Common Files\tlmgrconsole.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CA\eTrust Antivirus\realmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spark\Spark.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\lhandley\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\ActiveWords\AWMonitor.exe
C:\wspan\swgw\FilterAgent.exe
C:\Program Files\ActiveWords\AWMonitor.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ActiveWords\AWApps\L&T\AWLearnTrain.exe
C:\Program Files\ActiveWords\AWFeedback.exe
C:\PROGRA~1\ACTIVE~1\nahuatl.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...rel&channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...rel&channel=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 208.44.169.188 homeport
O1 - Hosts: 127.0.0.34 ofep34.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.23 ofep23.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.36 fos.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.8 ofep08.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.21 ofep21.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.32 ofep32.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.36 frt.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.28 ofep28.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.30 ofep30.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.6 ofep06.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.26 ofep26.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.4 ofep04.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.35 ofep35.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.24 ofep24.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.37 lb1.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.39 tsts.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.39 access.tsts.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.33 ofep33.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.9 ofep09.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.22 ofep22.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.29 ofep29.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.40 cert.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.31 ofep31.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.7 ofep07.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.40 access.cert.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.20 ofep20.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.27 ofep27.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.5 ofep05.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.36 decs.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.25 ofep25.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.38 lb2.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.3 ofep03.sabre.com # Nortel SSL-VPN
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.1852\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TRAMSLicenseManagerConsole] "C:\Program Files\Trams\Common Files\tlmgrconsole.exe"
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrust Antivirus\realmon.exe" -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKCU\..\Run: [Spark] C:\Program Files\Spark\Spark.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /S
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\lhandley\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-21-2724283253-2555344298-1605498885-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-876009990-2883842707-2453782441-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'mmadmin')
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: ActiveWords.lnk = C:\Program Files\ActiveWords\AWMonitor.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Worldspan Filter Agent.lnk = C:\wspan\swgw\FilterAgent.exe
O8 - Extra context menu item: &Search - ?p=ZUxdm265NYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O15 - Trusted Zone: http://*.worldspan.com
O15 - Trusted Zone: http://*.wspan.com
O16 - DPF: {03DF0933-6E10-4D32-9835-B9A815622831} (WSSystemInfo Class) - https://gopublic.wspan.com/secure/DL...nformation.cab
O16 - DPF: {2D36AF92-04D3-11D8-B719-0000865F231B} (TMinReq Class) - https://my.sabre.com/jars/TMinReqX.dll
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.winkflash.com/photo/loade...eUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1204146660736
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1204146652595
O16 - DPF: {7B72C3FC-34B5-4504-B4BE-EB38971A0888} (WSFileIO Class 3) - https://gopublic.wspan.com/secure/DLLs/WSFileIO3.cab
O16 - DPF: {8D33B6F0-1E74-419C-BBEF-D00E976A3A5D} (WSFileIO Class 2) - https://go2f.wspan.com//Secure/DLLs/WSFileIO2.cab
O16 - DPF: {8E27C92B-1264-101C-8A2F-040224009C02} (Calendar Control 8.0) - http://gopublic.wspan.com/secure/DLLs/mscal.cab
O16 - DPF: {9145A52A-9B22-4858-AEE7-74D6C7D3F366} (BrowserConfig Class) - https://gopublic.wspan.com/Secure/DL...wserConfig.cab
O16 - DPF: {CE7C3CF0-4B15-11D1-ABED-709549C10000} - https://gopublic.wspan.com/Secure/DLLs/IEHelper.cab
O16 - DPF: {D4233B6D-88A0-11D3-BC29-400011500032} (WspGoCal Class) - https://gopublic.wspan.com/scripts/us/bin/WSCAL.CAB
O16 - DPF: {E99BF99C-5D95-11D4-A0EC-00500489A32D} (WSFileIO Class) - http://gopublic.wspan.com/Scripts/us/DLLs/WSFileIO.cab
O16 - DPF: {F2C74EB6-1E7C-44A1-8EBA-CEDB52D47108} - https://gopublic.wspan.com/Secure/Dlls/WSClient.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = MM.com
O17 - HKLM\Software\..\Telephony: DomainName = MM.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = MM.com
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iTechnology iGateway 4.0 (iGateway) - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
O23 - Service: eTrust ITM RPC Service (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust ITM Realtime Service (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust ITM Job Service (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: Interbase Guardian (InterbaseGuardian) - Borland Software Corporation - C:\Program Files\borland\interbase\Bin\IBGuard.EXE
O23 - Service: Interbase Server (InterbaseServer) - Borland Software Corporation - C:\Program Files\borland\interbase\Bin\IBServer.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TRAMS License Manager (TRAMSLicenseManager) - TRAMS, Inc. - C:\Program Files\Trams\Common Files\tlmgr.exe

Wordspan and Sabre are programs I need to do my job.

Thank you so much in advance!

Lisa

[Broni]

*** Download HostsXpert ( http://www.majorgeeks.com/Hoster_d4626.html ) and then follow the steps below:

* Unzip HostsXpert.zip
* It will create a folder named HostsXpert in whatever folder you extract it to.
* Run HostsXpert.exe by double clicking on it.
* click Restore MS Hosts File and then click OK.
* Click the X to exit the program


Print these instructions out.

1. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
* Close SUPERAntiSpyware.

PHYSICALLY DISCONNECT FROM THE INTERNET

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Under Configuration and Preferences, click the Preferences button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
- Close browsers before scanning.
- Scan for tracking cookies.
- Terminate memory threats before quarantining.
* Click the Close button to leave the control center screen.
* Back on the main screen, under Scan for Harmful Software click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under Complete Scan, choose Perform Complete Scan.
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
* Make sure everything has a checkmark next to it and click Next.
* A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
* If asked if you want to reboot, click Yes.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
- Click Preferences, then click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
- Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.
Post SUPERAntiSpyware log.
NOTE: Tracking cookies can be omitted from the log.

RECONNECT TO THE INTERNET

RESTART COMPUTER!

2. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
(Malwarebytes is free to use. Only, if you want to use realtime protection, scheduled scanning, and scheduled updating, you have to pay one-time fee)

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

3. Post new HijackThis log.


DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!