Hi, Murf and Photolady
Thank you for the info. I checked and the computer does have DirectX 9.0. I looked at the info for the video card and what I found is:

Trident card
Chip Type TGUI 9680
built in
Mem 2mb.

Any thoughts on how this would affect the webcam performance? Can a built in video card be disabled and a new one installed with more ram memory?