havelok,

If your modem and/or sound card is not a plug & play PNP, then you have to install them manually.

1st Modem: Go to Start/Settings/Control Panel, then to Add New Hardware

Hit NEXT
Hit NO
Click on the Modem Icon
Don't let it select your modem

On the left panel find your modem's brand
On the right panel find your modem

If it is not listed then just say Have Disk, hope you have the modem drivers on a floppy, then point it to the Floppy Drive with your files on it.

Then go back into the control panel and click on the Modem Icon, then on diagnostic then hit More Info Button, if the Modem is installed properly, it will find it talk to it and send back some info in the White Box.

2nd: Same thing with Sound Card, Except Click on Sound, Video and Game Controllers. Try playing a Wave file to see if it works.

You may have to reboot for the sound card.

Murf

PS: Martha, you don't need a Tech, stay around in the forum and you will learn everything ya needs to know...