[RESOLVED] CANNOT GET OUT OF SAFE MODE

[falcon2000]

I am saying this with the very best intention in my mind and w/o an ounce of meanness. Jerry, it would go a long way toward helping you to solve your computer problems if you would:

1. Answer questions we ask you.
   E.g., In post #38, you were asked to find the FCC ID on the PCI card so we could help you to locate the driver but you never did reply to that.
   
   
2. Follow all the instructions / suggestions given to you AND post back the results.
   E.g., when you said you couldn’t get out of the Safe Mode, SpywareDr’s response in post #11 sounded very likely to be the cure and had it worked you wouldn’t have to go through the whole restore process. But you didn’t respond to the post at all.
   
   
3. Record and report all error messages exactly as they are.
   E.g., in post #8,

   "if safemode will not close and regular windows will not start means windows has something wrong with it."

   and in post #57

   "THE STATUS OF THE MONITOR HAS SHUT DOWN"

   These “messages” just don’t look right and I doubt that they are the exact messages as they appear on the screen.
   
   
4. Explain the problem in detail and clearly.
   E.g., Simply saying the monitor has problems doesn't help us to help you. What is it doing or not doing? Is it blank? Off color? Flickers? Doesn't turn on?
   
   
   
5. Deal with one issue alone before moving onto to next instead of presenting every single issue all at the same time.
   So far you have listed issues with files not showing up after the restore which we are not clear whether it is resolved or not; Serial Port problem that may or may not exist; and monitor problem which we are not clear as to what exactly the problem is.