I have tried all of the links you suggested and had another person who knows more than I do try them also with no results. We tried deleting the internet explorer files that we could and even went into the registry deleting references to I/E. There seems to be some question of who or what is an "Administrator" was. The name of the administrator was changed. The account was changed and a new account was created. When we tried to download I/E 9 it referred to the "administrator" of the original file created for an administrator even when we went into the registry and changed the name to the new administration file with no help.