Your posts have saved the day. I was experiencing the same issue and now the problem is fixed. I don't think I could have handled 8 hours with the support desk. (After having to do so on a tanlet problem.) Again, great posts with all the right info. I am so grateful you took the time to share the solution.
You are most welcome. That's what this forum is for and why Virtual Dr. is such a great resource.
J.