A couple of problems remain after Malware infection
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  1. #2
    Join Date
    Sep 2007
    Location
    Tacoma, WA USA
    Posts
    225
    I have an update for the above post. I tried the step-by-step instructions on the Mozilla Troubleshooting webpages--"Firefox is already running but is not responding"
    First: was the "End Firefox's processes", which I could not do because the file "firefox.exe" does not appear in the Task Manager at all, therefore cannot "end Process."
    Second: It said to remove the profile lock file. It's not there either.
    So then I performed a "Check Drive for errors". Computer is running a little faster, but still no Firefox.
    Third: Found the Profile folder okay. I don't "file-share", and the read-only is unchecked.
    Fourth: Troubleshooted the Plug-ins. Husband suggested uninstalling Java and Adobe Flash Player, which I did. Have not reinstalled.

    So that's where I left off with the Firefox problem.

    As for the Lenovo thinkVantage Toolbox, I uninstalled it. Problem solved.
    Last edited by rollie; July 15th, 2012 at 10:50 PM. Reason: Forgot to write something

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