I have turned off 2 of my 3 computers and my router.

I have disconnected the RJ45 ethernet cable from the router and connected it directly to my laptop computer and I rebooted the laptop.

My Internet Security is running. The TCP/IP settings are set to automatic.

I am unable to connect to the internet and get the message shown on the attached screen capture when I attempt to repair the connection. I will have to wait until I can contact my ISP tomorrow to see if he can help me resolve the problem and will advise when I have succeeded to connect.