Quote Originally Posted by Broni View Post
You must uninstall one of AV programs.
There is no compromise here.

When done...

Delete your OTL file, download new one and try again.
I have already deleted one AV program before I ran the OTL previously. In any case, I've deleted OTL and re-download and ran again. Same problem. Freezes at Scanning FireFox Setting. So I ....

1) Unistalled FireFox and ran OTL again. Freezes at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceClasses\{adb44c00-1b8.......


2) Delete OTL and re-download and ran it again. Again, freezes at the same place !

I've also found that everytime when I bootup my laptop, it now have 2 options shown:

1) MICROSOFT RECOVERY CONSOLE, but under it, it says: Don't use this (debugger enabled)
2) my current systems - ie: Windows XP Professional.......
3) Also, I am now unable to get into Safe Mode. After selecting Safe Mode, it freezes at the next page full of systems info.
4) and finally, I noticed that some of my settings have been changed, most noticeably, hidden files are now no longer hidden, including file extensions been vissible now, etc.

QUESTIONS:
1) Having done all the scans as requested, were any infections detected ?
2) What did running the Fixes do ? What did it fixed ?
3) and what will running the OTL do or is meant to do ?

(and all I wanted is to know is are those list of "infections" I posted real or false positives or if they are harmful. )

If no problems/infections have been picked up from all those scans, I'd like to try and use my restore points to restore back to the time before all the scans were done, not that I don't appreciate all the time and efforts you have given on this, but I'd like to get back my original settings, etc if I can. Besides, I like to know what's been done to my systems.

Any clarifications and some sort of summary of what we have done and their implications to my systems will be very much appreciated.

By the way, what's next regarding the OTL scan ?

Many thanks.