Hey guys and girls.

I have a big big big problem here.

Here's the issue.

I'm just using the computer as usual.... then suddenly, everything shuts down... after that.... I have no programs on the computer and NO FILES!!!

I can't search for anything and can't find anything.

What is going on?

AHHHH!!!

Haven't had any issues for a lonnng time....now... I guess this was a pretty major virus???

I've tried to get rid of the viruses using AVG and I guess they may be gone now... not sure. ( but I have 2 anti-virus working because the other one stopped working.)

I'm not good with computer so please , when you help me, go through things easily going from small step to small step.

I will follow each step and will report back.

I have to recover ALL files and ALL programs as I have my assignment due for class and need it in ASAP! ( if I don't get it in I will FAIL the class.... for real! )

This is really really important so I hope that someone really knowledgeable with computer can give me a hand as soon as possible.

Thanks so much,

Jeff.