Laptop randomly uninstalls a bunch of programs - Page 3
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Thread: Laptop randomly uninstalls a bunch of programs

  1. #31
    Join Date
    May 2009
    Posts
    55
    I think I have sorted out the Java now, thanks. Firefox safe mode was much better.

  2. #32
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    It looks like you have some crappy add-ons installed.
    Later on, you may want to disable all add-ons and start re-enabling them one-by-one, restarting FF each time, to see, which add-on is causing problems.
    Usually, it's a good idea to start with toolbars.

    So, now, you owe me Kaspersky scan.

  3. #33
    Join Date
    May 2009
    Posts
    55
    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0: scan report
    Sunday, August 15, 2010
    Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit (build 6000)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Sunday, August 15, 2010 04:01:39
    Records in database: 4131067
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\

    Scan statistics:
    Objects scanned: 131302
    Threats found: 0
    Infected objects found: 0
    Suspicious objects found: 0
    Scan duration: 02:55:02

    No threats found. Scanned area is clean.

    Selected area has been scanned.

  4. #34
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Wonderful

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    ===============================================================

    Your computer is clean


    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how is your computer doing.

  5. #35
    Join Date
    May 2009
    Posts
    55
    Have followed those steps and done the system restore and other scans and everything looks alright now.
    Thank you very much for all your patience and your help, Broni.

  6. #36
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Yes!!
    Good luck and stay safe

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