Thanks, again, guys. I appreciate the comments and help.

Bottom line: I will use removal tools to get rid of remnants of Bit Defender and remove AVG. I will leave Norton alone, since I have pcAnywhere and Winfax working well. Notwithstanding Han's earlier problems, I will load in Kaspersky and give it a trial. Hopefully, I can tell Han a month from now that Kaspersky is God's gift to mankind.