Hi. I just spent the last 5 days in the Intensive Care Forum with Broni, ridding my computer of Malware/Foisterware infection. My PC is now clean and the thread has been marked resolved. He suggested I post here with these 2 problems:

This window pops up every 5 minutes or so, and has since the malware infection happened:
"Lenove ThinkVantage Toolbox has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

And when I try to use Mozilla or Firefox this comes up:
"FireFox/Mozilla is already running, but is not responding. To open a new window, you must first close the existing FireFox/Mozilla process, or restart your system. After several restarts this window still comes up.

Hoping you can help!