Norton Utilites will not repair
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  1. #1
    Join Date
    Sep 2000
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    New York
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    596

    Norton Utilites will not repair

    While trying to repair files with Norton Utilities, I get a message:

    " The operating system, or another process currently has exclusive access to this drive, or some of it's files. Norton disk Doctor cannot continue with a repair under these conditions."

    In the task manager, there is nothing running in the Application tab, but there are numerous things in the Processes tab. I tried ending the processes until the errors came up stating that the process were critical and could not be stopped, but NU still won't run. I made sure that my AV was disabled. What other processes would stop this from running?

  2. #2
    Join Date
    Dec 2000
    Location
    Springfield, OR
    Posts
    2,950
    Possible solutions at the Symantec (Norton) link below.

    http://service1.symantec.com/SUPPORT...&pcode=nu&svy=


    http://service1.symantec.com/SUPPORT...&pcode=nu&svy=

    HTH
    Tufenuf
    Last edited by Tufenuf; March 18th, 2003 at 02:49 PM.

  3. #3
    Join Date
    Sep 2000
    Location
    New York
    Posts
    596
    Thanks Tufy,

    That did the trick. All I had to do was schedule a checkdisk on boot up. It works this way with all NT operating systems.

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