Windows Vista will not boot up

[skb1012]

Hello

I have used this site for malware and I appreciate it. I thought I had another malware issue but the mod over there had me open a thread here as it may be more of a windows issue

The PC I am sending this from is fine. My daughter's laptop (Dell running Vista) all of a sudden will not boot up (it happened after she had some redirects but apparently the OTL scan I privded was clean.)

When she tries to boot.....in any mode - normal, safe , etc... - it gets to the Dell logo screen and then jumps back to the "windows error recovery" screen.

I did download the OTLPE boot disk and can boot with that.

Thanks

[SpywareDr]

Microsoft.com > Windows Vista > Startup Repair: frequently asked questions
http://windows.microsoft.com/en-US/w...sked-questions

[skb1012]

Thanks for your help.

I booted with the install disk and it eventually told me that it could not repair the system???? Any other suggetions???

BTW - I have checked with your intensive care group and there is no apparent malware/virus...etc

[jdc2000]

It might be worthwhile to run the manufacturer's diagnostics on the hard drive before doing anything else. Most of those can be found on the Ultimate Boot CD:

http://www.ultimatebootcd.com

If the drive checks out OK, then the following link might be of use:

http://www.vistax64.com/tutorials/88...all-vista.html