NEW ISP NEEDED WITH FREE TECH CALL
Results 1 to 10 of 10

Thread: NEW ISP NEEDED WITH FREE TECH CALL

  1. #1
    Join Date
    Oct 2000
    Location
    england
    Posts
    113

    NEW ISP NEEDED WITH FREE TECH CALL

    CAN ANYONE HELP ME WITH A NEW ISP AT THE MOMENT I HAVE AOL.
    I WOULD LIKE ONE THAT IS ABOUT THE SAME MONTHLY PRICE AS AOL £14.99 STERLING AND HAS 24 HOUR UNLIMITED ACCESS WITH A FREEPHONE TECHNICAL HELP.
    OR EVEN 24 HOUR UNLIMITED FOR FREE WITH FREE TECH LINE

  2. #2
    Join Date
    Sep 1999
    Location
    Largo, Fl.
    Posts
    22,322
    Please turn off your CAPS lock key.

    I'd consentrate on finding a good ISP then you won't have to worry about support. I've been with www.attglobal.net for five + years.

    ------------------
    Be sure and visit me at our sister site. SysOpt
    If you're happy and you know it......it's your meds.

  3. #3
    Join Date
    Oct 2000
    Location
    england
    Posts
    113
    Hey!, thanks Steve R Jones for that. I will look into the site, and will let you know what i decide.

  4. #4
    Join Date
    May 2001
    Location
    Derry, Ireland
    Posts
    295
    Hi there,

    I think you'd be hard pushed finding free tech support in the UK with free dialup. (and even if you did, there's no guarentee its going to be good tech support!!).
    As far as I've seen Freeserve seems to be a more reliabe service. There is also Libertysurf (which has a 0800 tech support), but the service has problems (to the point it was highlighted a few times in BBC's watchdog).

    I'd consider Freeserve, but I'm sure there's punters out there who could probably recommend others..

  5. #5
    Join Date
    Oct 2000
    Location
    england
    Posts
    113
    Thanks Steved, yes, I think Freeserve is ok I know that tech is 50p per min, but I do have the Freeserve disk.

  6. #6
    Join Date
    May 2001
    Location
    Caterham, Surrey, UK
    Posts
    213
    It would appear that a lot of ISPs make their money on support calls. In my experience most connection and email problems are software configuration problems not unique to that ISP, so you can come here with any queries !

    I too am on Freeserve and am happy with their service, but I never need to phone them fortunately.

    ------------------
    There is nothing to fear but fear itself
    There is nothing to fear but fear itself

  7. #7
    Join Date
    Oct 2000
    Location
    england
    Posts
    113
    Thanks for your reply Utility Man it seems as thats the one for me.

  8. #8
    Join Date
    May 2001
    Location
    Derry, Ireland
    Posts
    295
    Originally posted by whittyandy:
    Thanks for your reply Utility Man it seems as thats the one for me.
    Utilityman you're right there...I find the support here brilliant. Plus I know for a fact that there a few Support Techs like myself that use this site. Therefore I'd use this site and others like it as a first port of call before calling 50p a minute lines....pretty expensive, especially when the tech is just out of training!!!


  9. #9
    Join Date
    Dec 2000
    Location
    Leeds, England
    Posts
    1,675
    Hi there guys,

    I'm forever checking out http://www.ispreview.co.uk/ to see if any new isp pops up offering a cool deal. It's an independant site so it won't be biased to a particular ISP. They have reviews of all the major (and some minor) ISP's, how reliable they are, what they charge [if anything] for Tech Support and so on.

    You may also want to check this out.

    BTW, I'm on NTL and it's totally free (if you get cable, but I haven't subscribed to any of their packages as I've got SkyDigital) and they don't charge more than the 'normal' BT line rental. So, all in all I pay for line rental and get net access free 24/7!
    Two points though:
    There's a two-hour cut-off period
    From mid Feburary they are going to start charging existing members £5/month and £10 for new subscribers
    Well, it's still better than forking out £15!

    Mo

    ------------------
    You Are The Weakest Link...Goodbye!

    Goldust's InTech | Moderator at AmazingTechs

  10. #10
    Join Date
    Oct 2000
    Location
    england
    Posts
    113
    goldust thanks for the reply, I will have a look into that site you posted.
    I have in fact now joined up with Freeserve.
    Lets all keep our fingers crossed

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •