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November 16th, 2019, 08:07 PM
#1
HP Printer send to shared folder issue
Dear Experts
I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8
I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8
Created folder on windows 10 and shared it and edited permission tab and security tab as well
I can access that shared folder on PC1 from PC2 no issue.
On the web interface of the printer when I click on : "Test Folder Access" I get below error message
https://imgur.com/a/YXZbO7s
Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed
Thx
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November 18th, 2019, 11:40 AM
#2
Did you set the folder to allow read/write access for All Users?
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November 18th, 2019, 03:19 PM
#3
Did you set the folder to allow read/write access for All Users?
;
Yes I did for specific user and for "Everyone" group and for the specific user that I created it for scan purpose and I named it as : "WHOSCAN"
Question I haven't added "Users" group to permission and security as well ??
Thx
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November 18th, 2019, 03:29 PM
#4
It might not hurt to add the Users group to permissions.
If you enter "\\VISIONDESKTOP\Kylie_Scans" into a Windows Explorer (not Internet Explorer) address box, can you access the shared folder from the PC2 computer?
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November 18th, 2019, 03:33 PM
#5
Yes i can access it from PC2 computer
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November 18th, 2019, 03:57 PM
#6
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November 18th, 2019, 06:41 PM
#7
I would go through the setup process for the scanner again (from the links in Post #6. It is possible that it is using the internal ID for the computer from the previous Windows install, and that won't work.
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November 19th, 2019, 03:37 AM
#8
Thanks jdc2000
finally it worked I don't know how !!!
but definitely SMB1.0 should be enabled otherwise won't work as i did test that
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