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November 8th, 2019, 12:03 AM
#1
Factory Reset, Can't Access Internet
I have an old netbook running win XP that I haven't used in a while. I wanted to get it ready to sell. Hardware is fine, internet was ok, no problems. It is an Acer One with the built-in restore partition. So I did a full restore and re-install and the only thing not working is the wireless internet. It can locate my router and connect, but not go online. So I used the windows network diagnostic and it said there is likely a firewall problem as it cannot connect using HTTP, HTTPS, or FTP. Check the firewall settings for the HTTP port (80), HTTPS port (443), and FTP port (21).
My windows firewall was turned off. I turned it on and created exceptions for those ports but it still doesn't work. When I click on the wireless connection status, it says connected, 54mbps speed, so it appears to be connected but IE browser cannot connect to any sites.
How can I fix this?
Bruce
Intel i7-4770
Gigabyte B85M-D3H board
GEForce 640GT 2gb video card
Kingston Hyper-X 8gb DDR RAM
500gb Seagate HD/125gb Samsung SSD system drive
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