Computer randomly restarts - Page 4
Page 4 of 9 FirstFirst ... 23456 ... LastLast
Results 46 to 60 of 135

Thread: Computer randomly restarts

  1. #46
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    Uh, so get started on those diags. If a drive shows any errors, you can stop the test. At that point, you'll want to copy data off of the bad drive.

  2. #47
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    For now, you're done with UBCD5. The bootable/DOS version probably won't be able to see the USB drives. That's why I said to use the Windows version.

    You still want to do the short test first, then the long test. If the short test fails, you don't need to run the long test.

  3. #48
    Join Date
    Mar 2004
    Posts
    1,436
    Ran the Seam Tools for Windows, and it recognizes all the drives (internal and external) EXCEPT the Seagate one! Yet, I see it in Windows Explorer.

  4. #49
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    Strange. Anyway, start with the WD drives. Disconnect the drives that you are NOT scanning.

  5. #50
    Join Date
    Mar 2004
    Posts
    1,436
    OK first run on the Fantom drive (WD), I get:

    Quick Test on Drive 4 did not complete!
    Status code = 07 (Failed read test element), Failure checkpoint = 97 (unknown Test)
    SMART self-test did not complete on drive 4!

    >> I guess this might mean that this is the Drive 4 that was showing so many errors since 2 days in the Event Viewer.

    Any point in running the long test?

  6. #51
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    If the short test fails, you don't need to run the long test.
    So that drive is bad for sure. I'd still run diags on the other drives.

  7. #52
    Join Date
    Mar 2004
    Posts
    1,436
    Since the Sea Tool does not seem to see the Seagate drive, can I use the DLG for that? Or what else can I do for that one specific drive?

    I tried uninstalling and reinstalling the Sea Tools and I get the same thing.

    Interestingly, DLG sees it no problem.
    Last edited by Cassel; September 28th, 2019 at 08:32 AM.

  8. #53
    Join Date
    Mar 2004
    Posts
    1,436
    Interestingly, there is NO error since I disconnected that "big" EHD that was problematic.

    I still have not scanned the Seagate one.

  9. #54
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    DLG might be able to see the Seagate drive, but it won't be able to SCAN it. That why I said you needed Seatools.

    Did you try plugging the Seagate into a different USB port?

    In any case, you'll want to copy the data off of the "bad" hard drive ASAP.

  10. #55
    Join Date
    Mar 2004
    Posts
    1,436
    DLG might be able to see the Seagate drive, but it won't be able to SCAN it. That why I said you needed Seatools.
    Yeah, that is what i thought.

    Did you try plugging the Seagate into a different USB port?
    I have tried all 4 USB ports I have on the front and the Sea Tool still does not "see" it.
    Should I try on a different computer?

    In any case, you'll want to copy the data off of the "bad" hard drive ASAP.
    Definitely a next step!

    Reading the help for Sea Tool, it reads this:
    "SeaTools may not find or access hard disk drives when CMOS is set to "none" for those drives."
    I don't know what CMOS is or if it is something that I am experiencing. What is that? Could that be the problem?
    Last edited by Cassel; September 28th, 2019 at 02:55 PM.

  11. #56
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    I have tried all 4 USB ports I have on the front and the Sea Tool still does not "see" it.
    What about the BACK USB ports? Otherwise, yes you could take it to another computer and scan it there.

    The CMOS (BIOS settings) is for INTERNAL drives, not USB.

  12. #57
    Join Date
    Mar 2004
    Posts
    1,436
    Tried 3 USB from the back. Same thing.
    Could it have something to do with the fact that it WAS an internal hard drive just put in an enclosure and now used as an External?

  13. #58
    Join Date
    Mar 2004
    Posts
    1,436
    I set it up on the laptop, and Sea Tools still does not see it.

  14. #59
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    Could it have something to do with the fact that it WAS an internal hard drive just put in an enclosure and now used as an External?
    I doubt it. It's more likely that Seatools doesn't like the hard drive controller in the enclosure. Another option would be to take the Seagate out of the enclosure and connect it to an internal SATA port.

  15. #60
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    If you're not seeing more errors in Event Viewer, then the priority should be getting data off of the "bad" drive.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •