I'm relatively new to Smart Phone, and I tried to connect my Phone to my Computer so I could transfer some files. POWER DESK 9, which I like in all other respects, does not see my Samsung Phone when plugged into my computer via USB.

Windows File Explorer does. So I got the job done, but I like all other aspects of POWER DESK 9 but this one.

For those familiar with this product, am I missing something, is there some setting I need to change? I tried software support, but there is no forum or email, just a Knowledge Base which is pretty much worthless for anything specific.

Is anyone familiar with Power Desk, and is this just something I'm going to have to live with, or is there a work around?

Steve/boyblue