Unknown Printer in Device Manager

[jonnyb]

I have listed under Software Devices this printer: HP color laserjet mfp m281cdw m477fdn in device manager. It says Offline in Printers & Scanners and is listed there with these numbers. NPI3A7BAF

Very strange. It doesn't show up under wireless access points.

I don't have this printer in my house and won't have an HP. I have a Brother MFC-L2750DW though.

I don't know why this printer is listed. I uninstalled it and it came back to Device Manager.

Why does Windows 10 find a printer that I don't have. Is it confused by the Brother printer?

[jdc2000]

Check to make sure that there are no print jobs stuck in the spooler queue for that printer. If there are, that would explain the reinstall.

Possibly useful link:

https://social.technet.microsoft.com...w7itprogeneral

[jonnyb]

No print jobs but I did delete it from the new Windows 10 control panel and now it is really gone. It was probably from who ever had this computer last I suppose. Thanks