Unknown Printer in Device Manager
Results 1 to 3 of 3

Thread: Unknown Printer in Device Manager

  1. #1
    Join Date
    Feb 2000
    Location
    Big Bear Lake, Calif.
    Posts
    4,077

    Unknown Printer in Device Manager

    I have listed under Software Devices this printer: HP color laserjet mfp m281cdw m477fdn in device manager. It says Offline in Printers & Scanners and is listed there with these numbers. NPI3A7BAF

    Very strange. It doesn't show up under wireless access points.

    I don't have this printer in my house and won't have an HP. I have a Brother MFC-L2750DW though.

    I don't know why this printer is listed. I uninstalled it and it came back to Device Manager.

    Why does Windows 10 find a printer that I don't have. Is it confused by the Brother printer?
    Note: My questions may be to help others
    Thanks, JB

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    16,249
    Check to make sure that there are no print jobs stuck in the spooler queue for that printer. If there are, that would explain the reinstall.

    Possibly useful link:

    https://social.technet.microsoft.com...w7itprogeneral

  3. #3
    Join Date
    Feb 2000
    Location
    Big Bear Lake, Calif.
    Posts
    4,077
    No print jobs but I did delete it from the new Windows 10 control panel and now it is really gone. It was probably from who ever had this computer last I suppose. Thanks
    Note: My questions may be to help others
    Thanks, JB

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •