Skype issue
Results 1 to 11 of 11

Thread: Skype issue

  1. #1
    JLS is offline Virtual PC Specialist!!!
    Join Date
    Apr 2002
    Posts
    3,538

    Skype issue

    I was using an older version of skype on my laptop, but I don't know which version that I had. I just upgraded to the current version and somehow I don't have any of my contacts or conversation logs that I had in my previous version program of skype. Is there a way I can get this info back or would this info be in my skype if I install a previous version of skype?

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    16,348

  3. #3
    JLS is offline Virtual PC Specialist!!!
    Join Date
    Apr 2002
    Posts
    3,538
    Hi, JDC2000. I apparently had 2 skype listings on my laptop. One probably being old version and one the new version. I was trying to first reinstall skype. I used Revo uninstaller and it uninstalled skype. Skype is still appearing on my laptop ( newer version). I click on it and it automatically logged me into skype. I don't see any other skype listings in revo uninstaller. Why didn't it remove all of skype and how is this still on my computer?

  4. #4
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    16,348
    Microsoft is constantly "improving" programs by removing features that everyone actually uses and replacing them with lots of bling-bling and eye-candy.

    Possibly useful links:

    https://www.theinquirer.net/inquirer...actually-works

    https://answers.microsoft.com/en-us/...3-42523655ab29

    https://www.bleepingcomputer.com/dow...skype-classic/

    https://www.google.com/search?ei=mOX...30.Pfug7bdetnQ

  5. #5
    JLS is offline Virtual PC Specialist!!!
    Join Date
    Apr 2002
    Posts
    3,538
    I found skype program in apps and features, since I didn't see any skype listing in revo uninstaller. Should I click uninstall to remove this version before installing previous or classic version of skype?

  6. #6
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    16,348
    What version is showing in Apps & Features?

  7. #7
    JLS is offline Virtual PC Specialist!!!
    Join Date
    Apr 2002
    Posts
    3,538
    It doesn't show any version.

  8. #8
    JLS is offline Virtual PC Specialist!!!
    Join Date
    Apr 2002
    Posts
    3,538
    I clicked on advanced options and it says version 14.44.40.1000 and under that it says app 0 bytes, data 0 bytes, and total usage 0 bytes.

  9. #9
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    16,348
    That looks like the UWP version. You can probably uninstall that and re-install the Desktop version.

  10. #10
    JLS is offline Virtual PC Specialist!!!
    Join Date
    Apr 2002
    Posts
    3,538
    JDC2000, I installed the classic version and logged into skype. I now see all my contacts and conversation logs that I had previously. I really appreciate your help. Thanks so much.

  11. #11
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    16,348
    No problem. Glad you got your data access back.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •