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February 24th, 2019, 12:00 AM
#31
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February 24th, 2019, 09:11 PM
#32
I can't complete the last scan for some reason. It just stalls right when it starts.
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February 25th, 2019, 12:02 AM
#33
OK. Try this instead....
Please run a free online scan with the ESET Online Scanner
- Disable your antivirus program
- Under "I want a free one-time scan with ESET Online Scanner" click on "Scan now" button.
- It'll download small file "esetonlinescanner_enu.exe".
- Double click on downloaded file.
- Click on Accept button.
- Checkmark "Disable detection of potentially unwanted applications".
- Click Scan
- Accept any security warnings from your browser.
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, click List of found threats
- Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
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March 5th, 2019, 04:09 PM
#34
Sorry I have been busy. I will give this a try.
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March 5th, 2019, 04:25 PM
#35
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March 6th, 2019, 02:11 PM
#36
Clean scan, nothing found!
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March 6th, 2019, 09:15 PM
#37
Your computer is clean DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.
Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
- Activate UAC (optional; some users prefer to keep it off)
- Remove disinfection tools
- Create registry backup
- Purge System Restore
- Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
2. Make sure Windows Updates are current.
3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")
5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
6. Run Temporary File Cleaner (TFC) and AdwCleaner weekly (you need to redownload these tools since they were removed by DelFix).
7. (optional) If you want to keep all your programs up to date, download and install FileHippo App Manager.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
9. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/foru.../#entry3187642
10. Please, let me know, how your computer is doing.
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March 17th, 2019, 12:50 PM
#38
All good! Thank you!
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March 17th, 2019, 01:01 PM
#39
Way to go!!
Good luck and stay safe
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