When I receive a text from another I DO see not acknowledgement of the new text unless I manually open up green chat box and scroll to the most recent .. My Iphone 7 never was like this.. & been doing this since the IOS 12.1.1 install ..

have now installed the most recent 12.1.2 and still am experiencing the same .. Apple suggested I just reset the phone to factory .. which I did and then restored from I tunes backup ..... and still have the same issue ..

Ideas ?