[RESOLVED] jpg attachments with OE6
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Thread: [RESOLVED] jpg attachments with OE6

  1. #1
    Join Date
    Aug 2016
    Location
    Surrey, UK
    Posts
    100

    Resolved [RESOLVED] jpg attachments with OE6

    What ho one and all,

    OK, I know I am a Luddite (as is my wife) with XP /sp3 and OE6, but they work so why change.

    Until recently, my wife's OE6 would display jpg attachments with MS Photo Editor. Now, she just gets an error message "This action is only valid for products that are currently installed." I assume the MPE is therefore not installed.

    However, it is installed. It shows in Cnt/Alt/Del as a running program but there is nothing. The program is not opening, just a tab in the bottom tool bar. I have reinstalled but the same. I have set jpg to open with MPE, but nothing, just the program name at the bottom.

    What is happening?

    Toodle pip and thanks
    Last edited by Rekusu; January 5th, 2019 at 12:42 PM.

  2. #2
    Join Date
    Sep 1999
    Location
    Dallas, Tx.
    Posts
    21,513
    Are you trying to open it within the email or after you save it to the drive?

    Save it to the drive and right click and select OPEN WITH... Try all the options that you see.
    "They say "don't try this at home" so I'm coming over to your house to try it."

  3. #3
    Join Date
    Aug 2016
    Location
    Surrey, UK
    Posts
    100
    Both and neither work. MPE show on the task bar and as a running program in Task Manager, but does not actually open at all.

    Changed the default 'Open With' to Paint and the attachments do open. Reinstalled MPE but still the same issue. Found a relevant reg fix but that has done nothing. However, before running the reg fix, I wanted a System Restore point and guess what? SR opens with a blank box; nothing, zilch; no options to create or restore.

    May have to restore from an Acronis image file if I cannot find the problem.

  4. #4
    Join Date
    Aug 2016
    Location
    Surrey, UK
    Posts
    100
    Think I have finally solved the issue; RTFM dummy! Page one of the manual.

    At some point, my wife must have hit the Minimize button rather than the close button. So every time she has tried to view an OE photo, MPE has opened minimized. when I selected Max, the photos all open correctly.

    Dohhhhh!

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