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January 5th, 2019, 10:55 AM
#1
Laptop fan running
I have a Dell xps 13 9360. I just started to notice the past week that my fan appears to running much more often and much longer than it used to even when I don't seem to be doing much of anything on it. My laptop feels very hot when I touch it, also. Having always used a pc in the past, this is the first time I am using a laptop. Does anyone know what could be causing my laptop fan to be running like this?
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January 5th, 2019, 02:08 PM
#2
Could be a physical problem... clean the fan and air vents out with compressed air to prevent overheating. Then have a look in task manager to see if there's a program or programs running constantly with high CPU usage.
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January 5th, 2019, 07:43 PM
#3
Hi Fink. I just booted up my laptop and the fan is running, but not as high as it was when it runs at it's peak (earlier). My laptop doesn't feel as hot as it did earlier, also. I never dusted the inside of my laptop. I will have to google how to do it. I did check the CPU in task manager and there were 3 entries that may be of concern? I am not sure what they are, but they are below.
Intel local management service - CPU 30%
Service Host: Local Service - 30%
System - 29%
I will check cpu later when it is running much higher than it is now.
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January 6th, 2019, 09:54 PM
#4
I didn't dust inside my laptop yet, but I was thinking about this. A few days ago, I signed up for a 7-day free trial of Hide My Ass vpn service. I believe the 3 entries I posted in my previous post of my CPU usage are pertaining to this vpn service. Earlier, I disconnected from the vpn before I booted my laptop down. I booted up hours later with my vpn service still disconnected. I went into the task manager and checked the CPU usage, and those 3 entries show 0% usage and my total CPU usage is only about 5-7% and I have been using my laptop for a bit. Does anyone have any experience with using a vpn and does it increase CPU usage that it starts to overheat your device or could it be just with the Hide My Ass vpn service?
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January 7th, 2019, 04:52 AM
#5
I've used a couple of different VPN's (not yours) in the recent past and have never had that problem. I would uninstall it and try a different one and see if the problem reappears. You could also ask HideMyAss about the problem in their help section here... https://support.hidemyass.com/hc/en-us/community/topics
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January 10th, 2019, 01:06 AM
#6
I contacted HideMyAss vpn and they advised me to uninstall and reinstall the program. After doing that, it didn't increase my CPU and it ran fine. Fink, your time and help is appreciated. Thanks.
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January 10th, 2019, 08:36 AM
#7
You're welcome.
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January 11th, 2019, 03:08 PM
#8
Pretty strange
Have the same model but I haven't faced this issue
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January 12th, 2019, 08:25 PM
#9
Originally Posted by KonPalt
Pretty strange
Have the same model but I haven't faced this issue
Just because yours doesn't doesn't mean someone else's can't exhibit this problem.
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